Jaguar Land Rover Hinsdale

Zero Integrity I recently purchased a certified 2016 XF and had it shipped to Colorado. I only had the car a month or so when the left rear tire blew out ($300). I recently purchased a certified 2016 XF and had it shipped to Colorado. I only had the car a month or so when the left rear tire blew out ($300). It was identified as a cracked RIM. When I went to have it repaired the 3rd party repair shop said the wheel was bent in 2 places and the crack was previously welded to the point it has compromised the integrity of the wheel and he cannot fix it because he cannot stand by it. When I let Peter Murray from the dealership know this he said he would look into this. After a few calls back and forth including a call from the GM of my local Colorado Jaguar dealership agreeing they sold me a car with a bent wheel, Peter told me his GM, Pat McGowan believes, I damaged the wheel and he would not stand by the certification. I asked him to have Pat please call me. A week has gone by and no one has called. I do not recommend this dealership. As a side note the Flatirons Jaguar dealership in Broomfield, CO agreed to cover the cost of the new wheel I purchased ($1k) even though I did not buy the car from them. More

Withholds pertinent information and misleads Sitting down with Donnie to buy the car, he withheld pertinent information. Asked if there were any Dealer or MFG incentives, and he said "no". Then Sitting down with Donnie to buy the car, he withheld pertinent information. Asked if there were any Dealer or MFG incentives, and he said "no". Then in his office at time of final sales paperwork, I simply looked up on the Bill Jacobs Land Rover website that there was an active $1,000 rebate for financing a vehicle. Truly disappointed that I had to search for this on my own rather Mr. Justiss saying so. Also, he told me that there was a penalty to payoff the vehicle after financing if I tried to payoff earlier than the 3rd payment. I called the loan company, and this is NOT true. Again, another disappointment from Mr. Donnie Justiss. More

The staff is very professional and a pleasure to work with. As mentioned above, it was a very good experience working with the people. I would recommend your agency. I received a great deal of help understand As mentioned above, it was a very good experience working with the people. I would recommend your agency. I received a great deal of help understanding all the car's features. More

Laid Back and Easy I was all set to buy a similar vehicle from another dealer who would not honor our agreed upon price. I saw that Bill Jacobs LandRover had the same ve I was all set to buy a similar vehicle from another dealer who would not honor our agreed upon price. I saw that Bill Jacobs LandRover had the same vehicle (for more money) but went in anyway. Bottom line the salesperson (Brendon), the sales manager (Sam) and the gm (Jeremy) all worked with me on price. Yes.. I paid a little more but I got A LOT MORE. The whole process was easy and fun. These guys are the REAL DEAL. They say what they mean and mean what they say, don"t hesitate to give them a call. More

A new vehicle for my wife We were met by Brandan Heaton a sales associate. He is a "non pressure" salesman who seemed to be more interested in making sure we like the vehicle. We were met by Brandan Heaton a sales associate. He is a "non pressure" salesman who seemed to be more interested in making sure we like the vehicle. With the help of Donnie one of the managers, we were able to come to an agreement. There is a new vehicle in our garage. Everyone was pleasant and we felt very comfortable and welcome. More

Great service I had a great experience once again and all thanks to Mike Ryan and Donnie. Mike made my trade-in and new purchase quick and stress free. He is always I had a great experience once again and all thanks to Mike Ryan and Donnie. Mike made my trade-in and new purchase quick and stress free. He is always a pleasure to deal with. If you are looking to buy or just browse, ask for Mike. More

Buying a Rover made simple I got my Rover deal done quicker then It it took me to get an a sport gym membership. I told him exactly what I wanted and then he delivered as promis I got my Rover deal done quicker then It it took me to get an a sport gym membership. I told him exactly what I wanted and then he delivered as promised. Price was fair and I knew I was getting a good value. Mike Ryan is top notch and knows his stuff and respects his clients time. I recommend everbody to this dealership and ask for Mike by name. Proud new owner of a Rover Michael Valimohammad More

New Evoque Convertible! Great Dealership... Mike Ryan is the best salesman I have ever had the pleasure to purchase a new car from. Everyone here is courteous and made the Great Dealership... Mike Ryan is the best salesman I have ever had the pleasure to purchase a new car from. Everyone here is courteous and made the experience memorable! More

Land Rover Sport I had a great experience with the dealership, and in particular my salesperson (Mike Ryan) kept me informed and walked me through everything thoroughl I had a great experience with the dealership, and in particular my salesperson (Mike Ryan) kept me informed and walked me through everything thoroughly. Mike was tremendous in the process and made the experience one that I hope everyone buying a car could experience. More

Salesman experience I have been a customer of Mike Ryan at Jacob's Land Rover for over 10 years. I have purchased several full size Range Rover vehicles through Mike Ryan I have been a customer of Mike Ryan at Jacob's Land Rover for over 10 years. I have purchased several full size Range Rover vehicles through Mike Ryan. Mike does a fantastic job with all aspects of the purchase. He is knowledgeable and honest about the different Land Rover vehicles that one can purchase. I have switched my buying to Jacobs Land Rover because of Mike Ryan. Really gives a good name to car dealers everywhere. Highly recommended More