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Jaguar Land Rover Hinsdale
Hinsdale, IL
481 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 481 reviews
March 03, 2007
took my vehicle in for a regular servicing apointment and now 3 months later my truck is still in the shop! Service manager speaks to me as if I am a dumb blond and I have to escalate my concerns in order t now 3 months later my truck is still in the shop! Service manager speaks to me as if I am a dumb blond and I have to escalate my concerns in order to get proper service. I have had to take my truck back every two weeks due to a check engine light that would not go off, but when I call back each time, the servicing department treats me as though I am causing the problem. I was under the impression that Land Rover had highly trained mechanics! My time is very valuable and yet this problem will not go away. Each time they find something different and for a few days the problem appears to be fixed but then the light comes back on again. This issue is really concerning me and I just want them to fix the issue. However, my time and mileage cannot be replaced and they are not doing anything to compensate me for either. More
by jeanine brown
Employees Worked With
Service Manager
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