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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.7
711 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 711 reviews

March 08, 2024

Great service and Mike Mashburn made me feel good about the needs of my vehicle and he didn't try to force any service needed on me. He explained what my vehicle may need and gave me a choice to view the l More

by Shakey200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
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Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2024

Reliable dealer for servicing a vehicle. Professional & courteous service advisor. High quality experience, customer oriented. More

by GERAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
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Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2024

Excellent service on time courteous very knowledgeable of the vehicle Was cleaned and serviced as well More

by Jim@emroenterprises.com
Recommend Dealer
Yes
Employees Worked With
Raul
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Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!

March 07, 2024

Excellent customer service I recommend more people come to this dealership to get what they desire More

by DOMINIQUE_JOHN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad sayal
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Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

March 07, 2024

Drive up to Service door which opens. Checked in with nice gal who directed me to Mike after opening the door for me More

by CZECHMR
Recommend Dealer
Yes
Employees Worked With
Mike Washburn
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Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2024

Great The dealership is most importantly honest, thorough and quick to respond. Loaner car was very nice and needed. More

by rocco7
Recommend Dealer
Yes
Employees Worked With
Michael Amersonis
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Mar 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2024

Michael A. is a gem. I felt well taken care of. I love JLR all day. More

by mamersonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Amersonis
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Mar 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2024

Incredible service by Raul Pesina, he’s why we take our 4 Range Rovers here for service. More

by RCJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
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Mar 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Land Rover Hinsdale Service

Mar 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Hinsdale!

March 06, 2024

We had a pleasant buying experience until we got to the finance portion. The Finance Manager screwed up our paperwork and has made it terrible to manage and receive payments.........pay cash or buy/finan More

by BL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronny Bataineh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Denys Azarov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
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Mar 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 325-9955 when you have a chance. Thank you, and we look forward to hearing from you.

March 05, 2024

First time going into this dealership for a maintenance check on my Discovery. The service experience was awesome - quick, questions & inquires well addressed, arrangements for my loaner vehicle promptly c More

by Oluwafemi
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Report | Print
Mar 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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