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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.7
708 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 708 reviews

May 04, 2024

Jawad is great service advisor to work with. He’s very knowledgeable and provides great customer service! More

by Mjcadet17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
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May 05, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2024

Great dealer, the price they advertised was the price we paid. Our sales person Sam, was great all the time, 100% recommended More

by jnavarro7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2024

Sam my salesman did a great job. I am happy with the new jaguar FPace More

by joe@actionfence.com
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2024

Friendly Knowledgeable Had many cars to see and test drive Easy to work with Very accommodating More

by Jack Monco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Gallovitch
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May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Jack, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2024

Erica and Rich were awesome to work with during the entire sales process. They were helpful, kind and knowledgeable about the car, the options, and what would work best for my needs. When there was a s More

by Zcohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Dahlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
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May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2024

I just purchased the car two weeks ago and I found a screw in my tire over the weekend. I contacted The service department who immediately invited me in. Jawad in service was so kind and helpful which w More

by BASSIE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
Report | Print
May 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

May 01, 2024

Rail Pesina Jr is someone I feel I can trust with his clear explanations and honest feedback More

by TONY.HAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina Jr 5 ⭐️
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May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 30, 2024

Joe is phenomenal. A good guy. Great customer service. Proficent in his job. Marcus is great. More

by Victoria Atkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
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May 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Victoria, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Thank you, and have a fantastic day!

April 30, 2024

Great customer service. Unable to find the problem in my Land Rover after spending almost 3k on tests. They didn't know what was the problem. More

by yadira.1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
May 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Yadira.1324, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Land Rover Hinsdale Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (630) 203-9772 to discuss ways we can better serve you in the future.

April 30, 2024

Appointment was scheduled for the car but the shop never even looked at it. 2 weeks later I went to pick up the car and was greeted with immense attitude for picking up the car. 0/10 experience and would no More

by WPH XKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill, Raul
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May 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (630) 325-9955 to speak to our manager directly.

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