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Jaguar Land Rover Hinsdale

Hinsdale, IL

4.7
707 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 707 reviews

May 21, 2024

Great customer service everyone made you feel welcome from the time you drive to the picking up your vehicle More

by ATF33RBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2024

Great experience, great deal, quick and easy process. Appreciate the smooth experience of buying at this dealership More

by Jg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2024

Awesome overall experience with my new used car purchase. My sales person Sergio was phenomenal giving me minute by minute updates during the entire sales process. Dora awesome was fantastic finalizing all m More

by reginaldarmstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Ramos
May 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2024 -

reginaldarmstrong responded

Indeed thank you again for the warm welcome and VIP buying experience. Sergio and Dora were both magnificent. Keep up the good work!!

May 19, 2024

Poor communication about services and clear lack of expertise when it comes to repairs. I had my car serviced and laid $2,000 only to have the engine light come on and another $1500 estimate. I believe More

by Jaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis in the Service Department
May 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (630) 325-9955 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

May 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (630) 203-9772 so we can understand your situation better to try and turn your experience around. Thank you, Land Rover Hinsdale Service

May 18, 2024

The service and attention is wonderful at HInsdale Land Rover. Jawad Sayal in service was terrific. More

by Metz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad Sayal
May 20, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 16, 2024

Kelly Kuckelman and Dan Gallovitch are always a pleasure to work with. I have bought cars from Dan for over 10 years. More

by BLHLMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

Jawad Sayal is an excellent service representative and pays attention to the consumer's concerns. When our Land Rover's engine failed at 65,000 miles, he helped to make sure we didn't waste time and money More

by smh435
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jawad Sayal
May 24, 2024 -

Jaguar Land Rover Hinsdale responded

Smh435, we regret to hear that you had this experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (630) 325-9955 so we can work towards a solution. Thank you and have a great day.

May 14, 2024

I arrived for my appointment today and Mike Mashburn was there and ready to check me n immediately. He explained the recommended services for my Range Rover and had me on my way quickly. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
May 15, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Gary, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2024

The car was delivered at the time promised and is running great. Loaner was very good. Joe Rosone is an excellent service advisor and has been there to accommodate our wishes/needs. He is one of th More

by TASSOSZ1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 14, 2024 -

Jaguar Land Rover Hinsdale responded

Tassosz1026, we are so pleased you enjoyed your visit to Land Rover Hinsdale! Thank you again for leaving us this response!

May 11, 2024

Had to wait 4 days to get my car in for appointment. Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last pe More

by SKUSMIERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe in service
May 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 325-9955 when you have a chance. Thank you, and we look forward to hearing from you.

May 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (630) 325-9955 when you can so we can address this situation directly. Thank you and have a great day.

May 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 203-9772 when you have a chance. Thank you, and we look forward to hearing from you.

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