Jaguar Land Rover Cerritos - Service Center

My experience with Land Rover Cerritos was exceptional. Gustavo was very helpful and professional. He answered all my questions without hesitation. The purchasing process was done swiftly and without any Gustavo was very helpful and professional. He answered all my questions without hesitation. The purchasing process was done swiftly and without any sort of pressure. My experience was so good that when my daughter was looking for a Defender, I recommended she contact Gustavo and within 24 hours she had the one she wanted and they delivered it to her a couple days later 3 hours away. Excellent customer service! More

Excellent customer service. Professional environment. Staff are well trained. Nice, clean & elite ambiance within the dealership. Professional environment. Staff are well trained. Nice, clean & elite ambiance within the dealership. More

kind and efficient. easy to communicate and an overall good experience. I will be happy to return. easy to communicate and an overall good experience. I will be happy to return. More

Great Customer Service, Repairs done correctly the first time, no need to return for same concerns time, no need to return for same concerns More

It took them a week to do a diagnostic text to find out they the check engine light was on. The service tech didn’t return phone calls for status updates. The service manager tried to upsell me every time they the check engine light was on. The service tech didn’t return phone calls for status updates. The service manager tried to upsell me every time I talked to him and it took 3 weeks for them to complete service. More

Everyone there is very pleasant, knowledgeable, helpful and friendly. They make you feel confident that they will help you and take care of whatever problem you have. and friendly. They make you feel confident that they will help you and take care of whatever problem you have. More

The video service of the technician given a report on your vehicle is probably the best thing I have seen in the auto repair industry. It gives customer satisfaction and trust to the customer that the wo your vehicle is probably the best thing I have seen in the auto repair industry. It gives customer satisfaction and trust to the customer that the work was actually done and done correctly. More

This must be new staff bc they were helpful, quick and efficient. The previous staff were not very attentive. Got a loaner car. With previous staff, they never had loaner cars available. efficient. The previous staff were not very attentive. Got a loaner car. With previous staff, they never had loaner cars available. More

DAVEN was very pleasant and provided answers to my concerns. I appreciate his courtesy and professionalism. concerns. I appreciate his courtesy and professionalism. More

Very friendly and communicative staff! ! I appreciated having the loaner car as well, it made life easy! ! I appreciated having the loaner car as well, it made life easy! More