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Jaguar Land Rover Bluff City - Service Center

Memphis, TN

3.5
201 Reviews

201 Reviews of Jaguar Land Rover Bluff City - Service Center

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January 22, 2020

They were courteous and checked to make sure that I was okay with suggested repairs prior to initiating the work. Since I live out of town, I was dropped off to take care of other business while my car was More

by aka1986
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We are happy we were able to help! We appreciate the review!

January 17, 2020

Extremely good service. Excellent and timely explanation of evaluation of problems needing service and cost. Sufficient explanation of problems. Courteous explanations by service manager and by service advi More

by skitepowell
Recommend Dealer
Yes
Employees Worked With
Mike Johnson, Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive experience!

January 14, 2020

Friendly and helpful did the online service schedule didn’t realize I clicked the wrong date called to confirm and Dane informed me I had made a mistake and got me in for service on the earliest date More

by m_towles
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive service experience! We appreciate the excellent rating!

January 13, 2020

Absolutely love the service department. The greatest group of people working together and loving what they do. Because of the service department and my experience with them over the last two decades, I More

by ALEXCROWLEY1
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jaguar Land Rover Bluff City responded

We truly appreciate your business and kind words! Thank you for sharing your experience!

January 07, 2020

Great Service Chad is my go to service manager. He is always patient and super helpful. He even helped switch my carseat from my Evoque to my loaner car!! Thanks so More

by mbv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Henze
Jan 08, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate the 5 star rating! Thank you for sharing your experience =)

January 01, 2020

Professional from A to Z You can’t argue when you’re handled by professionals who are circumspect and quick. The services were itemized, explained and costed out before we le More

by hherget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Golladay, Chad Henze
Jan 08, 2020 -

Jaguar Land Rover Bluff City responded

We are happy we were able to able to make your service experience an easy & Expeditious one! Thank you for your business!

December 31, 2019

Chad was Great ! I took my car in for service on a Friday morning due to my coolant light kept coming on. I originally booked my appt. online, My appointment was with More

by tarshec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Jan 08, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive experience! We appreciate the fantastic rating!

December 29, 2019

Good service Good service/High Prices. Disappointed to have to have work done after only Purchasing the vehicle three weeks prior. $3000 down payment, three weeks More

by COBBTERRY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
December 29, 2019

I love the dealership . This is my 4th HSE I love my Vehicle . Chad takes great care of me never an issue about loaner . They are up front on pricing as well More

by Justina3409
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 30, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive experience! Thank you for the excellent rating!

December 27, 2019

Another pleasant experience I have driven Jaguars and Land Rovers for 20 years, and have always had a positive experience with all of the service. I have had every service done More

by shiett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 30, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate you taking your time to write us a great review! Thank you for a fantastic 20 years!

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