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Jaguar Land Rover Bluff City - Service Center

Memphis, TN

3.5
201 Reviews

201 Reviews of Jaguar Land Rover Bluff City - Service Center

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February 11, 2020

Annual Everyone did such a Fantistic job... especially Dane Duncan and Chad Henze... Took care of all my needs and appreciated the loaner car which was so ni More

by Architectwon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car wash staff - car becomes super clean!, Mike Golladay, Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing! Dane & Chad are great at what they do and we are glad you think so too =)

February 09, 2020

service visit Service was completed to my satisfaction. Everyone was friendly, and helpful, and they found the cause of the rattle in the door. Very happy with my More

by mwg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate you taking your time to write us an excellent rating!

February 09, 2020

The First Experience was Great. David Frederick was very polite and even worked through learning a new system while helping me with my appointment. I'm a new customer to this dealer, More

by MLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frederick
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for the excellent rating and welcome to the Jaguar family!

February 08, 2020

Todd and David We’re fantastic to work WithTodd took me Todd and David We’re fantastic to work With Todd took me and picked me up from the airport and David assured my car was ready on time The only ne More

by Scott
Recommend Dealer
Yes
Employees Worked With
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Frederick
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate your 5 star rating!

February 05, 2020

Always great service Been going to Bluff City Jaguar for a little over 3 years for service. Always a great experience. Service Adviser Chad Henze is always friendly, trust More

by tlmeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate you sharing your positive experience! Thank you!

February 04, 2020

Flat Tire I had a flat tire. Land Rover roadside service put on the spare and Bluff City had the needed tire in stock and installed it same day. Fair price co More

by RedRover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We are so happy we were able to help! Thank you for the excellent review!

February 02, 2020

Service Experience My vehicle repair was completed in the amount of time estimated by the service department. Dane is very knowledgeable and helpful. I had a great exper More

by PEDSSUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for the kind rating! We appreciate you

February 01, 2020

I was very pleased with my service this week as I am new to the Range Rover family. Great fast service with awesome customer service experience!! More

by MMC
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

Welcome to the Land Rover Range Rover family! We appreciate the excellent rating!

January 30, 2020

Top Tier I tried to go to the dealership in Dallas, but they had a two week wait period with no rental vehicles. Dane was wonderful to work with and truly a to More

by LHAMBERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We love Dane as well! We are glad we were able to help!

January 29, 2020

Good! Good job! Never been better. Sold me a tire and put it on. Great waiting room. Good coffee and snacks! Employees were nice and smiling, More

by mcmilliantl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate your 5 star rating! Thank you for your business!

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