Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jaguar Land Rover Bluff City - Service Center
Memphis, TN
201 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
201 Reviews of Jaguar Land Rover Bluff City - Service Center
Sort by
February 26, 2020
The service department was prompt and helpful. I called for a specific time / date which was accommodated and Chad handled everything well. Thank you Marc for a specific time / date which was accommodated and Chad handled everything well. Thank you Marc More
by MARC.HANOVER
Verified CustomerEmployees Worked With
Chad Henze
February 24, 2020
Mike and Dane are great. They desperately need more loaner cars for people like me that live 100 miles from the Land Rover dealership and need repair. Every time I need something I have to drive 2 ho loaner cars for people like me that live 100 miles from the Land Rover dealership and need repair. Every time I need something I have to drive 2 hours one way and take an entire day off work. I can’t come over at night and drop off and use a loaner. It’s not feasible long term. It’s almost like you have to live in Memphis to drive a Range Rover and her service comfortably. This is my second Range Rover in last 4 years and the experience has been same. Again mike and Dane are great they just have almost zero loaner cars. More
by joycewooley
February 23, 2020
Dane is great and worked hard to get my issue resolved. I appreciate all of his efforts to find the problem and get it resolved. I appreciate all of his efforts to find the problem and get it resolved. More
by Aaferrara
February 20, 2020
Chad the service provider is great and quick to respond to my needs. The only negative I have is how far out the loaner vehicles need to reserved. to my needs. The only negative I have is how far out the loaner vehicles need to reserved. More
by george.fincher
Employees Worked With
Chad Henze
February 18, 2020
Seamless Book your appointment online and go from there. Great waiting area while continuously updating clients on the progress. The only downside meeting 25 w Book your appointment online and go from there. Great waiting area while continuously updating clients on the progress. The only downside meeting 25 word minimum for this review. More
by chipgentry
Employees Worked With
February 16, 2020
Service Price is quite pricey. Would like to be notified as soon as vehicle is ready instead of having to call. It is sometimes difficult to get through to Price is quite pricey. Would like to be notified as soon as vehicle is ready instead of having to call. It is sometimes difficult to get through to an actual person in service. More
by rwake1
Employees Worked With
February 13, 2020
Service Department very efficient, listened to my problem and had the issue diagnosed within a few hours.. Would highly recommend to anyone needing their vehicles serviced. and had the issue diagnosed within a few hours.. Would highly recommend to anyone needing their vehicles serviced. More
by sscaputo
Employees Worked With
Chad Henze
February 11, 2020
Well my power steering started being hard to turn in the morning. So went in $800 repair.... next day headed out of town and we keep hearing a noise like moving furniture over a floor.... goes and comes u morning. So went in $800 repair.... next day headed out of town and we keep hearing a noise like moving furniture over a floor.... goes and comes ugggg car just out of warranty More
by sheilatbell
Employees Worked With
Chad Henze
February 11, 2020
Perfect Example of Why You Need to Read The Manual They were very fast in getting us back on the road. The problem? - driver error. A earning experience for my wife and me. They were very nice, list They were very fast in getting us back on the road. The problem? - driver error. A earning experience for my wife and me. They were very nice, listened to our issues and helped us understand the safety features of the car, which I was trying to over-ride (unknowingly). When you shift gears from Drive to Reverse or Park, you cannot push down on the shifter knob, best to use slight upward pressure. More
by jtom4cats
Employees Worked With
Mike Golladay, Chad Henze
February 11, 2020
Service Rendered we are pleased with the service that we have received at Jaguar Bluff City. We have been coming for a long while, we were coming when you were locate we are pleased with the service that we have received at Jaguar Bluff City. We have been coming for a long while, we were coming when you were located on Getwell. We met Ms. Farrah there What a Joy!!! The experience was Phenomenal!! We also met Ken Smith what a pleasure. Our experience with the company has been very Good. Keep up the Good Service!!!!! More
by JOSEPHHOGAN1
