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Jaguar Land Rover Bluff City - Service Center

Memphis, TN

3.5
201 Reviews

201 Reviews of Jaguar Land Rover Bluff City - Service Center

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August 14, 2019

Excellent customer focused services Flexible & courteous ride services provided by Mr Powell. Mrs Finnan was courteous and thorough in addressing services needed for my car. Great qualit More

by Qcarpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Finnan
Aug 14, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your 5 star rating! We are happy to hear you had a great experience!

August 14, 2019

Great service team! Friendly, fast and professional staff! Dane kept me up to date on my Land Rover through the service and educated me on future services and was very ni More

by shari_1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Jaguar Land Rover Bluff City responded

Thanking for taking your time to write us a fantastic rating! We love it when we hear great things about our service advisors =)

August 10, 2019

Problem not solve I brought my vehicle in for one thing....and you did a service on the vehicle. The problem of gas consumption still exist. Wow, 2,000.00 problem pao More

by DBRYANT8114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine Finnan
Aug 19, 2019 -

Jaguar Land Rover Bluff City responded

Hello DBRYANT8114, Thank you for taking the call from Christine. I am happy to hear that we are well on our way to resolving the problem. Mike Johnson Service Director Jaguar Land Rover Bluff City

August 08, 2019

Best in Service I was Very pleased with the service center from making my service appt to picking up my truck. Dane was very friendly, knowledgeable & helpful! Both More

by FELESHATODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Fulford was really polite & helpful with the loaner vehicle.
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for your excellent rating! We are happy to hear your experience was great =)

August 08, 2019

Marsh service Chad and staff did a great job. I was very impressed by the support and attention I received and the help they provide bided to my wife. Thank you s More

by DTMATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Aug 12, 2019 -

Jaguar Land Rover Bluff City responded

You are so welcome! Thank you for the awesome rating!

August 06, 2019

Great experience Range Rover Memphis has been excellent with servicing my Range Rover Sport. Even if I call the day before they get me in. Highly recommend! More

by Saraht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your excellent experience! We appreciate you!

July 25, 2019

Great service Chad is very personable and willing to go the extra mile to take care of the details. He is exceptional to deal with and makes sure you are not inconv More

by Dale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We couldn't agree more! Chad is a key member of our team! Thank you for the 5 star rating!

July 24, 2019

Hassle-free and surprisingly easy This dealership has been our main service provider for the last 5 years. I am thankful that there are people in this business that care for the custom More

by LHAMBERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Henze
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for taking your time to write such a great recommendation! We appreciate you!

July 19, 2019

Memphis Awesome service team Chad rocks and is a superstar in customer service Attentive Kind and caring Good people skills and makes you feel special More

by sdowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Jul 23, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your kind words! We think Chad is fantastic at his job and we're glad you think so too =)

July 18, 2019

Too long for an oil change I was there three hrs for an oil change. The courtesy wash was very poor only half of the car was wash. Although the inside detail was excellent. More

by speakwithsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Fry, Eric Suffield, Ken Smith, Chad Henze
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