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Jaguar Land Rover Bluff City - Service Center

Memphis, TN

3.5
201 Reviews

201 Reviews of Jaguar Land Rover Bluff City - Service Center

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December 23, 2019

Excellent Service Scheduling for service is easy and they always ask if a loaner car is needed. Service was handled professionally and in a timely manner. Was notified More

by mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 30, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate the excellent review and you sharing your positive experience!

December 22, 2019

I had no problem getting my vehicle service. Because they let you know when you can get your vehicle in for service and how long it will take you to get it back and wash it. More

by johnson5344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 27, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive feedback! We appreciate you!

December 19, 2019

All good Service was good, vehicle was clean, done in a timely manner. Service were polite and helpful. Thank you. Would recommend to other owners. Will More

by schildre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 27, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your recommendation to others! Thank you for the kinds words and positive feedback!

December 19, 2019

Professionalism Work was professional and timely ,done while I waited in the comfortable lounge area,with such amenities as large screen TV,refreshments,and comfortab More

by galyean3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 27, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your business and 5 star review! Thank you!

December 18, 2019

Great Job! Dane did a great job in keeping me updated on my vehicle service. I had a loaner vehicle this time and it was great. He made sure everything I asked More

by REEREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Jaguar Land Rover Bluff City responded

We are happy you had such a great experience with us! Thank you for the positive feedback!

December 18, 2019

My Defender 90 is Happy Again ! Thank you Chad !! Once again you have excelled in taking Great care in my D90. Many thanks for prompt exceptional workmanship from the service departm More

by C1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 27, 2019 -

Jaguar Land Rover Bluff City responded

Making your Defender 90 happy again makes us happy!! Thank you for the 5 star review!

December 18, 2019

Excellent Service My Jaguar Service was excellent with shuttle ride available to and from home. I highly recommend Bluff City Jaguar Service Department. Dane Duncan wa More

by da65522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate the excellent review!! Thank you for the positive feedback!

December 13, 2019

Fabulous Service!!!! Chad is excellent! I had to leave my car for an additional day and he made sure I had the loaner. I never have to wait and he always follows up in a More

by mfredenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 27, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for your kind words! We appreciate your patience while waiting an extra day for the service.

December 11, 2019

Patience & Courtesy Chad was very patient when having to wait on me that morning and had to go home and come back to leave my car. He also was attentive to my request of More

by DEBRA.GILLION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 12, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your patience with having to leave your car for a couple days =) Thank you for taking the time to write us an excellent review!

December 10, 2019

Fabulous service! Chad did an excellent job taking care of me and my car! I’m a busy mom and had to be back home by a specific time. Chad made sure my car was ready i More

by KELLYELIZABETHBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Dec 12, 2019 -

Jaguar Land Rover Bluff City responded

Wow! We appreciate you sharing your fantastic experience! Chad is definitely an excellent service advisor =)

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