Jaguar Land Rover Bethesda

Very attentive group from sales team through financing group. Stayed very engaged throughout the process. group. Stayed very engaged throughout the process. More

The service team and Crystal Vanderpool were fantastic. I was very happy with the experience. I was very happy with the experience. More

Had as smooth an experience as one can hope for at the LR Pike & Rose branch. Staff were incredibly helpful, informative, pleasant, patient, and engaging! Thank you for making it easy, fun, memorable and p Pike & Rose branch. Staff were incredibly helpful, informative, pleasant, patient, and engaging! Thank you for making it easy, fun, memorable and productive! More

If you are looking for a new Land Rover, I recommend you work with Annamarie Pistone. She can answer any questions on models, trims, options, standard features and Listens to the client on the must haves vs work with Annamarie Pistone. She can answer any questions on models, trims, options, standard features and Listens to the client on the must haves vs dont want vs preferred. Then she works with you and her team I'm finding the best car for you, bestbfunancial option and timelines always being respectful, serious and not trying to convince you on buying in a rush if they dont have what the client values the most. She can help you get a vehicle from sister Dealerships or custom order it. Really recommend working with this JLR Bethesda and specially with Annamarie Pistone and her team. More

Kevin Soltwedel was awesome! He takes it the extra mile!! His service was top notch and was always responsive and informative. He takes it the extra mile!! His service was top notch and was always responsive and informative. More

The team I've worked with have been attentive to my needs and a pleasure to see each time. and a pleasure to see each time. More

Staff were very friendly and customer oriented. My service manager went above and beyond to make sure I was informed and that work was done in a timely manor. My service manager went above and beyond to make sure I was informed and that work was done in a timely manor. More

I took my newly purchased Range Rover Sport in for service and inspection. The team was extremely helpful, time efficient and knowledgeable. I wish I had taken my first previous suv (Jaguar) to them i service and inspection. The team was extremely helpful, time efficient and knowledgeable. I wish I had taken my first previous suv (Jaguar) to them instead of another local dealership. More

This was the best car buying experience I have ever had. I have to shout out Kevin Soltwedel for making the process smooth and easy. Kevin was highly communicative, and made the whole car buying experience I have to shout out Kevin Soltwedel for making the process smooth and easy. Kevin was highly communicative, and made the whole car buying experience as seamless as possible. He sent paperwork ahead of time so that it was all processed when we arrived, helped get us the best rate possible, was knowledgeable of the used car we were buying, and was a down to earth person. Kevin answered all of our questions and concerns quickly and promptly. Nothing felt gimmicky or sales like- everything was real and honest. I have to shout out the dealership as well for making the car buying process easy by not hiding tons of hidden fees, which is an issue we encountered with many other dealerships before purchasing with Jaguar Land Rover Bethesda. A final shout out to Charlie Hollman for helping us with financing- again making the process less gimmicky and truly down to earth. I would HIGHLY recommend Jaguar Land Rover Bethesda, and both Kevin and Charlie for all of your car buying needs. We will certainly be back! More

My last review stated how I still had a problem with my vehicle after I left Land Rover. Well, eventually it broke down and had to be towed in. This was last year around Oct. or Nov.; I was given a loaner vehicle after I left Land Rover. Well, eventually it broke down and had to be towed in. This was last year around Oct. or Nov.; I was given a loaner (Thank you). Though I appreciate the loaner. I am still upset with the service. As I said my vehicle was towed in last year as I had issues then when I drove it off the lot. Last week I finally received a text from Crystal that it was ready after approximately 3 months. I took off work to pick it up, paid gas from WV to MD, paid them cash then drove off the lot. My vehicle was a little loud. I looked at the dash and it said LOW COOLANT LEVEL ..........REALLY!!!!!After 3 months I take time off work, gas from WV to Bethesda and the tow cost from them not repairing it correctly the first time. Then I have paid for my vehicle repair work LAST WEEK and I still don't have my vehicle. This service is AWFUL. Seems like they only provide excellent service for the newly purchased vehicles and to xxxx with loyal customers. Crystal does not return calls. She knows the situation and has made no attempts to communicate with me and I am getting PISSED!!!! Just because I don't drive a new Land Rover it doesn't mean I should be treated like crap. I pay just like the rest of their customers, and they don't hesitate to take my money. If you don't want my service just tell me that. If paid for the xxxx repairs I should have my xxxx vehicle. I should not have to write a review to get a response from Land Rover when I already paid for repairs on a vehicle I do not have. This is the worst service I have ever received. More