Jaguar Land Rover Bellevue

On line negotiation Liked everything thing about them except the “document fee”. Should have paid closer attention. Everyone was polite but the finance manager never retu Liked everything thing about them except the “document fee”. Should have paid closer attention. Everyone was polite but the finance manager never returned my call. Maybe she charged it to Adam. More

Best car purchase transaction ever! Our recent purchase with Adam Gallardo was very satisfying. He was honest, thorough, and very respectful in the negotiation process. Natalie Orrell Our recent purchase with Adam Gallardo was very satisfying. He was honest, thorough, and very respectful in the negotiation process. Natalie Orrell managed our paperwork promptly and efficiently. Adam and Natalie both possess the perfect combination of professional yet personable that makes them both a delight to work with. The dealership was super comfortable and we were made to feel welcome. We could not be happier with our purchases and highly recommend Adam Gallardo, without reservation. Thank you Jaguar Land Rover Bellevue! More

Cooling fan We were visiting the area from out of town and had problems with our cooling fan staying on for a long time. Patty Redd was very gracious in giving u We were visiting the area from out of town and had problems with our cooling fan staying on for a long time. Patty Redd was very gracious in giving us exceptional service on a busy day. Everyone we had contact with was very helpful. We arrived home in California without any more problems. Thanks again. More

Great service I had unusual request to replace some parts to the Euro standard (as I am moving oversees). I brought my own parts as LRJ USA does not sell them and I had unusual request to replace some parts to the Euro standard (as I am moving oversees). I brought my own parts as LRJ USA does not sell them and Jaguar of Bellevue had no issues installing the, They performed the job superbly and on time. The cost was reasonable too. Great service. Many thx. More

Excellent Randy was very knowledgeable and upfront about the pros and cons of the different models we looked at. He was fact based and not pushing at all. We fi Randy was very knowledgeable and upfront about the pros and cons of the different models we looked at. He was fact based and not pushing at all. We finally leased a car and the whole process was efficient (compared with my experience buying/leasing a car from other dealers before). High recommended. More

High prices + bad service This Jag dealership typically quotes work at 3x what other places do. They’ve had to redo some of their own work, which was botched. Service is also This Jag dealership typically quotes work at 3x what other places do. They’ve had to redo some of their own work, which was botched. Service is also very bad, especially compared to other shops (Porsche, Lexus). More

Good, but not excellent They were nice and helpful once there, however, not too inviting for clients in overall. However, Adam was a really nice guy who was super helpful. They were nice and helpful once there, however, not too inviting for clients in overall. However, Adam was a really nice guy who was super helpful. More

Deceptively expensive I took my 2016 evoque for a scheduled 2nd year service. I didn’t have any repairs on file it just regular inspection and Land Rover approved maintaina I took my 2016 evoque for a scheduled 2nd year service. I didn’t have any repairs on file it just regular inspection and Land Rover approved maintainance and I wa charged $1000 for it. I called the showroom before coming in to enquire about the price and they were very clear that it would cost $640 plus tax. More

Didn’t honor warranty Charged me for a service that should have been free. Handled my complaint very poorly. Still waiting for manager to call me back after Jaguar USA agre Charged me for a service that should have been free. Handled my complaint very poorly. Still waiting for manager to call me back after Jaguar USA agreed to step in. More

Second Chance The first experience with the Land Rover dealership, when it came to maintaining my vehicle, was awful. It took three (3) days to complete a four (4) The first experience with the Land Rover dealership, when it came to maintaining my vehicle, was awful. It took three (3) days to complete a four (4) hour service, and my wife and I honestly thought the dealership lost our vehicle and didn't know how to tell us. As compensation, they offered a free car detailing, so we gave them a second chance. Upon arrival, they had no record of the free car detailing, but honored it anyway. This time, the dealership kept us informed and remained proactive throughout the service, and we got our car back on time. More