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Jaguar Land Rover Annapolis

Annapolis, MD

Overview
Reviews
4.9
350 Reviews
Call Dealership (410) 349-8090
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101 Ferguson Road

Annapolis, MD

21409

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Showing 350 reviews

November 30, 2021

Service at this dealership was extremely excellent. My service provider was Michael Kelly . 5 stars More

by Paidget57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Mike Kelley
Report | Print
Nov 30, 2021 -

Jaguar Land Rover Annapolis responded

Hello, we appreciate you taking the time to leave a review for our Service Team here at Jaguar Annapolis.

Helpful
November 21, 2021

Service Rep professional and court, facility clean, service dept. timely. Good experience and good coffee. More

by Platinumforlaughs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Report | Print
Nov 22, 2021 -

Jaguar Land Rover Annapolis responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

Nov 22, 2021 -

Platinumforlaughs responded

Service Rep professional and court, facility clean, service dept. timely. Good experience and good coffee. M. Franklin, Upper Marlboro, MD

Nov 23, 2021 -

Platinumforlaughs responded

Platinumforlaughs responded publicly on 11/22/21 12:59 PM Service Rep professional and court, facility clean, service dept. timely. Good experience and good coffee. M. Franklin, Upper Marlboro, MD

Helpful
November 16, 2021

Been working with this dealership for many years, they are certainly outstanding in sales/service More

by cbaer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug also went out of their way to assist me., Mike Kelley, Frank Elizondo, Devneet Saini
Report | Print
Nov 17, 2021 -

Jaguar Land Rover Annapolis responded

Thank you so much for the positive review. We appreciate your loyal business!

Helpful
November 14, 2021

Helpful, no pressure, straight forward. Informative, they let us test drive alone for as long as we wanted More

by Soccer5butzke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Poole
Report | Print
Nov 16, 2021 -

Jaguar Land Rover Annapolis responded

Hi, Thank you for the positive feedback! We are happy to learn our Sales Team provided you with an informative and no-pressure car buying experience. We hope you will continue to choose Jaguar Annapolis for any future automotive needs.

Helpful
October 18, 2021

my overall customer experience was positive. the dealer representative was knowledgeable, kind, courteous and professional. More

by kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Report | Print
Oct 18, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for the positive feedback! We are delighted to know that our team provided great customer service at Jaguar Annapolis, and if you need anything else please let us know!

Helpful
October 06, 2021

Frank was my salesman. He was very genuine and knowledgeable. I also received great service from Doug. Between the two of them, you will be in great hands. Do not hesitate to buy from this dealers More

by soniaowhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
doug
Report | Print
Oct 07, 2021 -

Jaguar Land Rover Annapolis responded

Sonia, thank you for taking the time to share your great and genuine sales experience with Doug! We hope you love your new ride! Don't hesitate to reach out to us when we can work with you down the road soon.

Helpful
October 03, 2021

Excellent service very friendly and knowledgeable would strongly recommend for automotive needs and staff very professional. More

by Jaciotola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Tate
Report | Print
Oct 03, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for choosing Jaguar Annapolis. We are happy to know that you enjoyed a friendly and knowledgeable experience. We look forward to working with you again.

Helpful
September 25, 2021

Extraordinarily polite and professional people. Punctual and kept in communication. Very sensitive to the customer experience. More

by salinger1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Report | Print
Sep 26, 2021 -

Jaguar Land Rover Annapolis responded

We are very happy to have provided you with such a wonderful and high-quality experience here at Jaguar Annapolis! We hope you continue to choose us for all your automotive needs! Take care.

Helpful
September 15, 2021

The service team was very helpful and made me feel welcome and at ease. JR was very informative. More

by Jnnt29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Report | Print
Sep 16, 2021 -

Jaguar Land Rover Annapolis responded

Our Service Team at Jaguar Annapolis is always here to help, and we look forward to any future visits!

Helpful
August 30, 2021

Mike Kelly and Sol Jobe are amazing. They understand that service after the sale is just as important as the sale itself. Keep up the amazing work. Doug is great as well. More

by DT1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sol Jobe, Doug, Mike Kelley
Report | Print
Aug 30, 2021 -

DT1111 responded

DT1111 "Mike Kelly and Sol Jobe are amazing. They understand that..." Mike Kelly and Sol Jobe are amazing. They understand that service after the sale is just as important as the sale itself. Keep up the amazing work. Doug is great as well.

Aug 31, 2021 -

Jaguar Land Rover Annapolis responded

Hi there, Thank you for your positive review. We are thrilled you had a great experience with our Team here at Jaguar Annapolis. We are looking forward to your next visit with us here for any of your future automotive needs.

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