Jaguar Land Rover Annapolis

Our buying experience at Jaguar Land Rover Annapolis was top notch. On the day we traded in our old discovery and bought an LR4, we met almost everyone on staff as they made a point of coming over to say h top notch. On the day we traded in our old discovery and bought an LR4, we met almost everyone on staff as they made a point of coming over to say hello and introduce themselves while we waited to sign the paper work. That kind of family atmosphere and quality people is why its worth paying a little more for a Land Rover. Mike Kelley was great to work with on the Maintenance side of the house and Graeme Reeves made our used car buying experience fantastic. We traded in a used discovery and Graeme showed in writing the Kelly Blue Book price which matched exactly what I had found doing my own research. Graeme's past maintenance experience gave him added credibility in our eyes and helped him easily explain some of the important differences and issues we had with the LR Discovery we traded in and the used LR4 we bought. The listed price of the used LR4 was below Kelly Blue book as well. Overall, the staff, and the positive personal interactions we had when buying our LR4 made for a great car buying experience, I highly recommend Jaguar Land Rover Annapolis. More

We visited the dealership to purchase a Nissan Titan that was a trade in. Graeme was excellent to work with and made the buying process very easy and enjoyable. We highly recommend him and the dealership! was a trade in. Graeme was excellent to work with and made the buying process very easy and enjoyable. We highly recommend him and the dealership! More

Our experience with Land Rover Dealership in Annapolis was great from the time we stepped foot into the front door to the end when we were driving off in our new Range Rover. Michael Benso went through gr was great from the time we stepped foot into the front door to the end when we were driving off in our new Range Rover. Michael Benso went through great lengths to make sure our experience was nothing but great. He was very very helpful with everything. I would highly recommend to anyone to stop by Annapolis Land Rover and ask for Michael Benso you will not be sorry! More

Great experience overall. I was well taken care of and the level of professionalism and knowledge was superb. Robert Carter and Larry Cash were very helpful in getting me into a beautiful XK. Couldn't be the level of professionalism and knowledge was superb. Robert Carter and Larry Cash were very helpful in getting me into a beautiful XK. Couldn't be happier! More

My overall experience with Amy was excellent. her professional deameanor and knowledge of business is exceptionaal. I really enjoyed the fact that she made demonstrated integrity and the human side o professional deameanor and knowledge of business is exceptionaal. I really enjoyed the fact that she made demonstrated integrity and the human side of our encounter. I would certainly reccomend JLRA to prospective buyers. Thanks Amy, Rev. Bell More

Graeme met us on a previous visit to the JLRA dealership. We are not new to Land Rover ownership owning a Discovery II HSE. When we saw him again at the Range Rover Sport event we were greeted as old frien We are not new to Land Rover ownership owning a Discovery II HSE. When we saw him again at the Range Rover Sport event we were greeted as old friends. We took a test drive and Graeme was extremely knowledgeable about the product line. We began talking about the LR4 models and subsequently bought one the same night. He took us effortlessly through the process more as a guide than a salesman. There were no pressure tactics and we are extremely happy with our purchase He personally saw to a couple of minor problems in a professional and efficient manner. Our thanks to Graeme for making our experience a very pleasant one indeed. More

I had nothing less than an exceptional visit at this Annapolis location. Robert provided a very complete, yet concise description of each detail about the Range Rover, as well as historical facts and in Annapolis location. Robert provided a very complete, yet concise description of each detail about the Range Rover, as well as historical facts and interesting information that I did not previously know. The test drive was complete with an obstacle course to display the vehicle's breathtaking capabilities. The other employees were also very pleasant, including the Receptionist. There was not an underlying sense of dishonesty or greed, and there was no pressure or hassle. I would, without hesitation, recommend this location to anyone who is interested in Jaguar or Land Rover vehicles. -LC More

My first unscheduled service on my 2010 Jag XF. After my car was delivered we noticed the glove box would not open. Later I also noticed the interior lights were not working. I marked it down to a blown f car was delivered we noticed the glove box would not open. Later I also noticed the interior lights were not working. I marked it down to a blown fused and replaced it myself but it blew again with a large pop. I also noticed there was a squeak kind of noise coming from the engine when I first started the car unrelated to the first problem. I called the dealer late Friday and they got me scheduled for first thing Monday morning. I was in an out in less than 30 minutes with a loaner. By late afternoon they called that the car was fixed. They found an short in the interior wire rubbing against a screw that was fixed and replaced the engine belt. I returned to the dealer by 6pm the same day and got my car back. All was fixed under the warranty at no charge. I have never had such fast and customer oriented service out of a car dealership before. Kudos to all the Jag service people especially Ray Hatfield for being so quick attentive. I felt like that my satisfaction was truly important to him. I was in and out so quickly I didn't even have time to sit down before that have my paperwork taken care of and I was out of there. The only drawback was it was so fast I forgot I had wanted to order some touch-up paint for my car. An excuse to come back again. More