Jaguar Land Rover Annapolis

Outstanding Service at Jaguar Land Rover Annapolis My first Range Rover purchase was the best car buying experience I've had in over 20 years of car shopping. Ken Held and his staff ensured I received My first Range Rover purchase was the best car buying experience I've had in over 20 years of car shopping. Ken Held and his staff ensured I received the vehicle I envisioned. The process was short and very professional. More

A Pleasure And who would have thought? Not me. I'm very skeptical of the car buying process. Graeme Reeves was fun to work with and the rest of the crew were And who would have thought? Not me. I'm very skeptical of the car buying process. Graeme Reeves was fun to work with and the rest of the crew were friendly and relaxed. I'm hopeful any service issues will be dealt with in the same manner. More

Professional, Courteous, Knowledgable, Friendly That's the kind of service I've received via two (2) service visits to this dealership! Ray Hatfield made me feel like a sincerely valued customer That's the kind of service I've received via two (2) service visits to this dealership! Ray Hatfield made me feel like a sincerely valued customer. I'll be back . . . More

Awesome purchase and delivery experience--new Jaguar F-Type This was undoubtedly the best new car buying experience of my life, and I have had many over the years. Graeme, Amy, and Ken are consummate profession This was undoubtedly the best new car buying experience of my life, and I have had many over the years. Graeme, Amy, and Ken are consummate professionals and make you feel at home. Graeme was my principal salesperson, and he has an expansive knowledge of all things Jaguar. He spoke with authority and with an encyclopedic knowledge of the new F-Type. He also arranged the most entertaining test drive I've ever had, after he demonstrated his masterful driving skills in the car. I took delivery a day after, and Graeme had a family commitment, but Amy picked right up where he left off the day before. She also had an exceptional knowledge of the car and gave me a dissertation on all the systems. At the end, I understood perfectly how everything worked, and the car was set up exactly the way I wanted it. Of course, the car itself is unbelievable, but Jaguar Land Rover of Annapolis made it a very special experience indeed. More

Fantastic Experience Graeme is a consummate professional. Service and entire experience was excellent. I would recommend Graeme and this dealership to anyone. I look fo Graeme is a consummate professional. Service and entire experience was excellent. I would recommend Graeme and this dealership to anyone. I look forward to my first service call. Thank you. More

Best Car Experience Ever I have to say my recent experience with Amy Anderson at Annapolis Land Rover was the best buying experience of my life. My wife and I were looking at I have to say my recent experience with Amy Anderson at Annapolis Land Rover was the best buying experience of my life. My wife and I were looking at a few different car options, however what totally made our decision was the friendliness, professionalism and energy that Amy brought to the table as well as our previous experience with Mike Kelley in Service. Amy greeted us with a smile and we quickly knew we were in the right place with the right sales person. Amy knows Land Rovers in and out and was able to provide us with every detail needed to help make our decision. Her bright and positive energy made the whole experience fun and exciting and in the end we walked away with a sweet new ride and having an awesome experience!! I will also say that overall the whole dealership is the best I have experienced. Everyone is friendly, helpful and truly seems to enjoy their job. It is not very often that you find a dealership that has that "family" feel and vibe! Thanks again to Amy, Mike and the whole Annapolis Land Rover team! Note: As a side note, I would be remiss if I did not thank the finance manager with the toilet paper eating dog!! Big apologies though as I totally forgot his name. More

Long Day The Range Rover we found was absolutely fabulous and we love the vehicle very much. Our problem was the amount of time we spent trying to purchase the The Range Rover we found was absolutely fabulous and we love the vehicle very much. Our problem was the amount of time we spent trying to purchase the car. Spending 6 hours in the dealership the first day was long. They had some computer problems and we tried to be patient. The day we came to take out car home because of the options that needed to be installed was again another long day siting at the dealership. We paid full price and didn't try to make a better position but now I wish we were more of a pain because for all the inconvenience we were offered no relief because we live more than a hour away from the dealership. First service is coming up soon and I guess we will see if this goes any better. More

excellent experience very professional. delivered on promise. straightforward and fair. I was able to get the car I wanted and do a trade at what I felt were fair prices.n very professional. delivered on promise. straightforward and fair. I was able to get the car I wanted and do a trade at what I felt were fair prices.no hassle, no surprises. More

Amy Anderson Amy was very personable, helpful and very knowledgeable about the car. Amy went the extra mile and help validate that I made the right choice with the Amy was very personable, helpful and very knowledgeable about the car. Amy went the extra mile and help validate that I made the right choice with the purchase of my vehicle. More

Great Experience! I was recommended this dealer from a friend who purchased from the same location few years ago. Staff was very professional, courteous and efficient. I was recommended this dealer from a friend who purchased from the same location few years ago. Staff was very professional, courteous and efficient. Graeme, our salesperson, gave my wife a shock of her life by driving a Land Rover Sport off-road in the demonstration area, a mini mountain which showed off the vehicle's capability in a fantastic manner! More