Jaguar Land Rover Annapolis

Outstanding Experience! I recently purchased my first new vehicle in 13 years and was dreading the process, but the process at Jaguar Land Rover Annapolis was easily my best I recently purchased my first new vehicle in 13 years and was dreading the process, but the process at Jaguar Land Rover Annapolis was easily my best new car purchase experience ever by far! No haggling or high pressure techniques, they simply gave me a great price and financing deal and I purchased my car on the spot! Graeme Reeves was truly outstanding, knowledgeable, and quite "droll" throughout and dealing with a true Brit just seemed so appropriate for buying my new 2014 Jaguar XJL Portfolio AWD 3.0L 4 door sedan in the classic British Racing Green styling. Given that I elected to not trade in my still-beautiful 2001 silver Jaguar XK8 convertible coupe, the next day for delivery Graeme literally went the extra mile by picking me up after work at my home 15 miles away so that I would be the first person to drive my new vehicle. Everyone at the dealership was very friendly, from the general manager Ken to the finance guy Tom. I'm feel confident that my long-term service relationship will be outstanding as well. More

Easy and everyone was super nice and accommodating. I couldn't believe the general manager of the dealership took me out on a test drive and spent so much time with me when I was deciding which car to b I couldn't believe the general manager of the dealership took me out on a test drive and spent so much time with me when I was deciding which car to buy. Tom the finance guy was just as nice as we're the salesman down to the receptionist. The waiting area here is really nice too! More

Excellent Experience!!! I recently purchased a vehicle from Jaguar Land Rover Annapolis. I can honestly say I had the best experience ever at a dealership. I live over 4 hour I recently purchased a vehicle from Jaguar Land Rover Annapolis. I can honestly say I had the best experience ever at a dealership. I live over 4 hours away in a different state so was unable to view the vehicle before purchasing. Amy and Graeme were fantastic! They answered all of my questions beforehand, and personally checked the vehicle to make sure it met my standards. The car was as advertised and flawless! And the level of service was unmatched. After driving my rental car 4 hours, they were kind enough to return it for me, saving me an additional hour+ so that I could begin my journey home in my new car. The entire transaction took less than an hour, and they even mailed me my out-of-state tags saving me a trip to the DMV. Another satisfied customer!!!! More

Positive Purchase Experience with Graeme Reeves Traded in a used Land Rover Discovery and bought a used Range Rover Sport. Graeme Reeves was an excellent salesperson. Very technically knowledgeabl Traded in a used Land Rover Discovery and bought a used Range Rover Sport. Graeme Reeves was an excellent salesperson. Very technically knowledgeable, honest and easy to deal with. I would highly recommend him for purchase of new or used Land Rover vehicle. More

Great Experience!! Mr. Graeme Reeves was extremely nice and helpful in our car buying experience. His knowledge in providing great customer service was like no other. Th Mr. Graeme Reeves was extremely nice and helpful in our car buying experience. His knowledge in providing great customer service was like no other. The dealership's staff as a whole was very friendly. My husband and I bought a Lexus RX350 and couldn't be happier with the purchase and experience that we had. More

Excellent experience Although my husband has purchased cars from dealers in the past, this is only my second experience purchasing from a dealer. We've been looking for a Although my husband has purchased cars from dealers in the past, this is only my second experience purchasing from a dealer. We've been looking for a used Ford Explorer. After months of searching and test driving within a 50 mile radius of our house, we bought a used Ford Explorer Sport from this dealership. From my initial visit to driving our new car off the lot, every part of the experience was pleasant. Frank Elizondo was our sales associate and was genuine, friendly, personable, and very responsive to all my questions, calls, and emails. He even came in on his day off on the day we bought the car to make sure it was sparkling clean and our financing was all taken care of. Carnell came along for our second test drive and was very friendly as well. And when I realized I had forgotten my checkbook, the financing guy gave me the keys to his personal car to run home and get a check! (Luckily we live 5 minutes away.) I cannot say enough good things about this dealership, their service, and the pain-free car buying experience. Not personally having much experience with car dealerships, I'd been so nervous about the stereotypical "used car salesman" but it was the absolute opposite of that. Thanks to Frank and everyone at Jaguar Land Rover Annapolis! More

Best experience I've been purchasing a new vehicle probably about every 18 months for last 20 years (I'm a genuine car nut), and I must say this is probably the best I've been purchasing a new vehicle probably about every 18 months for last 20 years (I'm a genuine car nut), and I must say this is probably the best car buying experience I've had thus far. I was a little apprehensive about driving three hours to a dealership I've never dealt with before. Graeme seemed very honest and trustworthy when I spoke to him on the phone, but let's face it in the car business that's not always the reality. I'm happy to report that there were no surprises and everything we talked about was exactly what I received. The entire process with smooth and I was in and out in a short amount time. All my questions were answered and I was never pressured to buy any 'extras'. Everyone around the dealership was very friendly especially my fellow Jersey dude Carnell. I wouldn't hesitate to recommend this dealership or to take another trip down to buy my next car. The small gift at the end of the process was a welcome surprise and was much appreciated (plus I got to hear Graeme say 'Jag-eee-wire' a dozen times). Thank you to Graeme and everyone else involved at the dealership for the great buying experience! More

Great Buying Experience! The staff at Jaguar Land Rover Annapolis were very professional and great to deal with. I stopped in to test drive a 2013 Range Rover Evogue and after The staff at Jaguar Land Rover Annapolis were very professional and great to deal with. I stopped in to test drive a 2013 Range Rover Evogue and after the demonstration of what this vehicle was capable of doing, we were sold. We would like to say thanks to Graeme, for he was very knowledgeable and made our buying experience, a great one. More

Excellent Buying Experience with Carnell & Jaguar Annapolis After working with Jaguar Land Rover Annapolis and Carnell Pinkston, I cannot imagine a better buying experience to purchase my 2006 XK8. I am a young After working with Jaguar Land Rover Annapolis and Carnell Pinkston, I cannot imagine a better buying experience to purchase my 2006 XK8. I am a young guy, and the sales teams at other high-end dealers did not take me seriously, generally dismissing my interest and needs.. Not Carnell. He was friendly, approachable, answered the questions he could and found answers to the ones he couldn't. He was professional and motivated from the time I initially walked into the dealership through to delivery. He worked HARD to get me the deal and kept me informed every step of the way. I will definitely purchase from JLRA in the future and will recommend the dealer and Carnell to family and friends. More

Very Good Dealership to do Business With Went to the dealership just intending to test drive the vehicle. But they were very friendly and treated me as if I were buying a new Jag. Their pri Went to the dealership just intending to test drive the vehicle. But they were very friendly and treated me as if I were buying a new Jag. Their price was fair and usually that would not be enough for me, but the car I was looking at is fairly rare and their price was one of the lowest in the country for this car. What impressed me was that they showed me all the competing listing (which I already knew), they also showed competing listings for my trade-in and gave me a fair price for that car as well. They also showed me the Carfax on the car I was buying. What impressed me the most was that I noticed the caps on the wheels were missing after I bought the car and they still ordered them for me at their cost. They ended the transaction by giving me the gifts they would give a new Jag buyer. There was no pressure on me, they just put their best foot forward to show that they were offering the car at an attractive price and to show that they were not low-balling me on my trade-in. Hard to fault the experience. More