
Jaguar Land Rover Annapolis
Annapolis, MD
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Honest...no gimmicks Kris Fitzgerald and the rest of the team offered us excellent service! It started with an inquiry over email and lasted through the entire sale and t Kris Fitzgerald and the rest of the team offered us excellent service! It started with an inquiry over email and lasted through the entire sale and then some! He just called and left a message to see how everything was going with our new SUV! My husband and I really appreciated the customer service, the great deal that we received, and the fact that the dealership has locations near our home. Penkse is a name that you can trust and Kris Fitzgerald represents them well! We are looking forward to top notch service at the Tyson's location for years to come! More
Best Car Buying Experience Hands down this was a great car buying experience!! Kristin Fitzgerald and the rest of the staff I came in contact with have such great spirits! The c Hands down this was a great car buying experience!! Kristin Fitzgerald and the rest of the staff I came in contact with have such great spirits! The customer service is superb!!!!! More
God sent It has been eight years since I bought I new car, I knew what I wanted but did not know what I wanted. Kris my salesman was great considering my need It has been eight years since I bought I new car, I knew what I wanted but did not know what I wanted. Kris my salesman was great considering my needs and wants. And accommodated every one. Kris exhibited the patience of Job dealing with me and I thank him. When it was alI set and done I got exactly what I wanted. And the experience will keep me coming back. Thank you Jaguar Land Rover Annapolis More
Excellent Customer Service I recently purchased a new 2014 Land Rover and traded in our old Land Rover. The entire experience with this dealership was superb. They gave me a I recently purchased a new 2014 Land Rover and traded in our old Land Rover. The entire experience with this dealership was superb. They gave me a great price on the trade-in and we love our new Range Rover. Our sales person, Kristin Fitzgerald, did an excellent job. He was very patient and professional with us during the entire experience. We look forward to doing business with them again in the future! More
Wonderful Experience From her phone etiquette, to email etiquette and then in person, Amy Anderson was absolutely wonderful. She was very knowledgeable about the vehicle a From her phone etiquette, to email etiquette and then in person, Amy Anderson was absolutely wonderful. She was very knowledgeable about the vehicle and very accommodating. I could buy 100 cars from her. More
Excellent Truck buying experience Just purchased a 2007 Range Rover, from Jaguar Land Rover Annapolis. I am not local so I depended on my sales agent, Amy Anderson, for an accurate des Just purchased a 2007 Range Rover, from Jaguar Land Rover Annapolis. I am not local so I depended on my sales agent, Amy Anderson, for an accurate description of the vehicle. I flew into Baltimore to view the truck, when I arrived I found that the truck met or exceeded Amy’s description in every way. I proceeded with the purchase and found that everyone was as helpful and professional as Amy. She even arranged transportation from the airport to the dealership for me and put tabs in the owners Manuel highlighting items she felt I should pay particular attention too. Chris Tarsa did an excellent job explaining and moving me through all the purchase and registration paperwork. I would defiantly purchase from Jaguar Land Rover Annapolis again!! More
Went The Extra Mile Kris worked hard for me, answering all my questions and keeping me informed for several months on my decision to buy my dream car. As a matter of fac Kris worked hard for me, answering all my questions and keeping me informed for several months on my decision to buy my dream car. As a matter of fact, I have the car and I still call or text him with questions. Outstanding service at each step of the way! Won't go wrong in Annapolis! More
Wonderful experience! Kris and Chris took me on a test drive before trading up my 2012 RR evoque to a 2014, and then once I had signed all the paperwork to complete the pur Kris and Chris took me on a test drive before trading up my 2012 RR evoque to a 2014, and then once I had signed all the paperwork to complete the purchase, Kris took me back out on the road to show me the newest amazing features of my car! I can't wait to go for service and drive up the hill!!! Love this car!!! More
Outstanding car-buying experience! We found Frank and Tom to be above and beyond professional, accommodating, and friendly. They made the process very simple and fast, with no hard sell We found Frank and Tom to be above and beyond professional, accommodating, and friendly. They made the process very simple and fast, with no hard sell. I highly recommend Frank for any future car buying needs! And Tom in Finance is a treat. More
Made the deal work for all of us We received excellent customer service and Robert did a great job of really selling us on the Range Rover Sport. They worked with us on our trade in We received excellent customer service and Robert did a great job of really selling us on the Range Rover Sport. They worked with us on our trade in and on our financing to make the deal work for us. We never felt pressured to purchase and I would definitely go back there again when it comes time to trade up to our next vehicle. More