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Jaguar Land Rover Albany

Colonie, NY

Overview
Reviews
4.7
343 Reviews
Call Dealership (518) 389-6500
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347 New Karner Road

Colonie, NY

12205

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Showing 343 reviews

October 05, 2024

Jeanne is very efficient and thorough. She follows up with the customer to brief them on the status of their situation. More

by Jackie6552
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeanne in service
Report | Print
Oct 07, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jeanne provided efficient and thorough service at Land Rover Albany. Keeping our customers informed is a top priority, and we're glad she met your expectations!

October 03, 2024

There was good follow up on timing of completion of service and updates given throughout process More

by Seanmac1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Report | Print
Oct 03, 2024 -

Jaguar Land Rover Albany responded

Sean, it was our pleasure to assist you. Thank you from all of us here at Land Rover Albany!

September 27, 2024

Excellent service. I am very satisfied and happy with the service. I truly recommend to anyone. More

by bpratibharao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 27, 2024 -

Jaguar Land Rover Albany responded

We appreciate your 5-star rating! Thanks for supporting our Land Rover Albany team.

September 26, 2024

Didn't waist any time, got me in and out quickly and a wash along with that. More

by philip982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Report | Print
Sep 27, 2024 -

Jaguar Land Rover Albany responded

Thank you, Philip. We look forward to seeing you again at Land Rover Albany!

September 20, 2024

They were able to service my car within the day even though they had to get some parts from offsite More

by pdubs1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Report | Print
Sep 20, 2024 -

Jaguar Land Rover Albany responded

Thank you for leaving Land Rover Albany a review! We appreciate your patience and are happy to hear your vehicle is running smoothly!

September 20, 2024

Brought vehicle with several problems All problems diagnosed. Price given to repair All work was done successfully at quote price Front desk kept me aware of scheduled work and also went out of way More

by Jmsandrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne lamora
Report | Print
Sep 20, 2024 -

Jaguar Land Rover Albany responded

We're glad to hear that our team at Land Rover Albany could diagnose and fix all the issues with your vehicle while keeping you informed. Thanks for sharing your positive experience!

September 19, 2024

My first time back at the dealership which is under new ownership. Staff was accommodating and helpful. More

by ADKSimplicity
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora
Report | Print
Sep 20, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your experience! We're glad to hear our team at Land Rover Albany made a positive impression during your visit. We look forward to serving you again in the future!

September 14, 2024

Julie and Ally are truly amazing! ! They guided me with all aspects of my new car. Ally even drove me to my appointment while I waited for my car! Outstanding customer service. This i More

by carolvalenza2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie (Sales) and Ally ((Business Manager)
Report | Print
Sep 16, 2024 -

Jaguar Land Rover Albany responded

Carol, we're delighted to hear that Julie and Ally provided outstanding service at Land Rover Albany! Thanks for your continued support and enjoy your new car!

September 14, 2024

Excellent care and service during my car shopping experience. Would recommend working with Julie at the dealership More

by peterleon66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Moroney Law
Report | Print
Sep 16, 2024 -

Jaguar Land Rover Albany responded

Peter, we're delighted to hear you had a great experience with Julie at Land Rover Albany. Thanks for the recommendation!

September 05, 2024

Jay Seely was great he made the whole process simple and easy. I would use Jay again for future purchases More

by meixner125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Seely
Report | Print
Sep 06, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jay made your experience smooth and straightforward at Land Rover Albany. Thank you for choosing us, and we look forward to assisting with future purchases!

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