
Jaguar Land Rover Albany
Colonie, NY
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I had a great experince at this Dealership. Cedalia was very friendly and professional. She was very helpful and answered all the questions I had about my new car. I would like to thank her for an excelle very friendly and professional. She was very helpful and answered all the questions I had about my new car. I would like to thank her for an excellent job and would highly recommend her. More
Am happy with the car purchase even though I did not intend to buy at this time. Helpful sales, management, service and billing departments. The loaner car was a wonderful plus in turning our disrupted intend to buy at this time. Helpful sales, management, service and billing departments. The loaner car was a wonderful plus in turning our disrupted weekend away into a positive experience. I am an return customer even though I live 2 1/2 hours away. I love Volvo and have had wonderful help from this dealer we will return. Thank you. More
I would highly recommend Cidalia Millham, and have referred many friends. I had been contacted by other Volvo sales people during my search for a new car, but it was because of Cidalia's friendly per referred many friends. I had been contacted by other Volvo sales people during my search for a new car, but it was because of Cidalia's friendly personality, outstanding knowledge and hard work and dedication that I chose to purchase from her. More
I was very satisfied with the car purchasing experience. Everyone I dealt with went to great lengths to ensure I was comfortable with my purchase. Everyone I dealt with went to great lengths to ensure I was comfortable with my purchase. More
Cidalia and Mark were both excellent professionals with whom to work. They were very knowledgeable and informative. They made the buying process stress-free and I would highly recommend this dealership. whom to work. They were very knowledgeable and informative. They made the buying process stress-free and I would highly recommend this dealership. I will definitely return to them in the future. More
I went to get my bicycle carrier repaired or replaced. Kevin Davis (director of parts) was more than helpful. He went the extra mile - figuring out a reasonable solution, giving me a great price and gett Kevin Davis (director of parts) was more than helpful. He went the extra mile - figuring out a reasonable solution, giving me a great price and getting a couple of employees to install it for me when everyone was very busy. He was a pleasure to work with. I am very appreciative. More
Low pressure initial sales approach, which I appreciated. Didn't feel pressured or harassed. While I was making the deal for the car, however, I felt the salesperson was rather aggressive and kept trying t Didn't feel pressured or harassed. While I was making the deal for the car, however, I felt the salesperson was rather aggressive and kept trying to wrap the purchase of the new car in with my trade-in even though I repeatedly told him I wanted to treat the two separately. Very clear that he sought to confuse me and I almost walked away. The car took much longer to arrive at the dealership than I was led to believe it would and then they took a long time (over a week) to prep the car. Very frustrating. Then on the day of the purchase they had worked up the wrong finance agreement, which I caught. It took them over an hour to redo and the rate we had negotiated. Got home. Realized they had forgotten to install the remote start. Ugh. But I love the car. More
Excellent customer service in a friendly, comfortable environment. Very professional! Joe was very easy going and made sure I got the best deal possible. I felt as though he was very trustworthy and hon environment. Very professional! Joe was very easy going and made sure I got the best deal possible. I felt as though he was very trustworthy and honest. More