Jaguar Land Rover Albany
Colonie, NY
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I was always treated with respect and professionalism with the purchase of my S60 and also any service that was needed. Also any parts that I needed were priced competitively.... with the purchase of my S60 and also any service that was needed. Also any parts that I needed were priced competitively.... More
Kevin Davis, a 25 year employee has been an extremely positive influence and an amazing Ambassador for the dealership. He is one of the people that has always made it a pleasure to be a customer which I positive influence and an amazing Ambassador for the dealership. He is one of the people that has always made it a pleasure to be a customer which I have been for 24 years. The change of service writers takes some adjusting to and I feel that most Volvo customers value long term products and relationships. Because of the uniqueness of the Volvo customer I feel that it is important that consistency and longevity with staff is essential. absent of that both the success of the business and growth will be jeopardized. If the dealership does not commit to that I feel that Lower cost alternatives will be sought. I do not want to be one of those customers who just shops by price. Quality service (including low turnover) will help me always be a satisfied customer. More
I have dealt with this dealership often over the past several years. NO ONE treats you better; I feel respected as a customer - my time parameters are well considered and service is completed promptly. several years. NO ONE treats you better; I feel respected as a customer - my time parameters are well considered and service is completed promptly. The staff is so friendly and accommodating. More
I would highly recommend Jim Vezzi and the staff at Capital Volvo, my recent experience buying from Jim was great. He made the entire car purchasing experience easy and actually enjoyable, give him a Capital Volvo, my recent experience buying from Jim was great. He made the entire car purchasing experience easy and actually enjoyable, give him a try, you will not be disappointed. More
Larry B. did a fantastic job selling us our Range Rover Sport. He didn't miss a thing on reviewing all the features of the vehicle and how everything worked. Thanks again for doing such a great job!!! H Sport. He didn't miss a thing on reviewing all the features of the vehicle and how everything worked. Thanks again for doing such a great job!!! Highly recommend! More
We had a wonderful experience working with Ellis. He was attentive and answered all our questions. We walked away with a car that met all of our requirements. I would recommend this dealership and Ellis as attentive and answered all our questions. We walked away with a car that met all of our requirements. I would recommend this dealership and Ellis as a sales person to anyone considering owning a Volvo. More
Every body was easy to work with and helpful. They found the car I wanted in the colors I wanted in a reasonable amount of time. Overall great experience. the car I wanted in the colors I wanted in a reasonable amount of time. Overall great experience. More
I have been servicing my Volvo at Capital Volvo for many years. During that time I have found the staff of the service center and parts department to be friendly and knowledgeable. I especially want to sin years. During that time I have found the staff of the service center and parts department to be friendly and knowledgeable. I especially want to single out Mr. Kevin Davis of the parts department. His professionalism, knowledge and warmth are outstanding. He is always willing to respond to questions and offer suggestions that I find most helpful! He represents the best of what Volvo customer service should always be about! Regards, Howard Gollub More
Stopped by Capital Volvo yesterday to look into purchasing a cargo rack - Kevin Davis went out of his way to help me with my purchase, as I tried to figure out exactly what I wanted. He and his te purchasing a cargo rack - Kevin Davis went out of his way to help me with my purchase, as I tried to figure out exactly what I wanted. He and his team took their time, answered all of my questions, installed the rack, and even helped me submit the rebate form. I also stayed to have some badly needed new tires installed, and the service was done quickly with a complimentary car wash (thanks!). I was very pleased with the service yesterday and all of my services there to date. More