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Jaguar Land Rover Albany

Colonie, NY

4.7
299 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 299 reviews

March 07, 2013

My experience at the Capital Luxury Car Company was very pleasant. Larry was very knowledgeable and friendly and was completely honest about everything when we interacted. I was dealt with fairly by Larry a More

by ElijahBovenzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 14, 2013 -

Jaguar Land Rover Albany responded

Helping our clients purchase an automobile is how we choose to do business, rather than just selling you a car. Larry is one of our best, and assisting clients to make informed decisions is his primary objective. We're glad that you had a positive experience, and look forward to serving you in the future. Dan Culbert General manager

February 19, 2013

I have a 2013 Volvo (purchased there) and a 2010 Jaguar XF Premium. Service is very responsive and totally geared to customer service for both brands. More

by sierrashopper2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
February 08, 2013

This was my first experience with Capital Luxury Car Company and I needed warranty work & to check on some parts. Both Jodi & Keven were very professional, knowledgeable, friendy & made me feel like I More

by GRichSGF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
February 03, 2013

Kevin Davis is a true blessing for me! I was looking for a Volvo dealership nearest my home and calling Capital was a long ride away but if I could find the part I needed ( for a 1987 Volvo 240) it would be More

by chmtnbliss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
January 27, 2013

By far the best experience that I have had at a car dealership. The team at Capital Luxury exceeded every expectation that I had prior to entering the door. I was planning on looking around but, I wa More

by JordanCatino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 26, 2013

The first step through the door reflects the overall upbeat atmosphere of this dealership. There was no hesitation in answering my questions and explaining any concerns. Bob had the patience and took th More

by Bob Trevett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 26, 2013

Having a new and used Volvo I'm always looking for parts and/or accessories. Every time I stop in to Capital Volvo, Kevin Davis and his team goes out of the way to help find what I'm looking for. If they More

by PeterB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
January 24, 2013

We were pleased with Joe. He was patient and not at all pushy. It can become a bit of a task to buy a car these days, everyone wants a deal ( both the buyer and the seller) but CapVolvo treated us differen More

by mannc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 24, 2013 -

Jaguar Land Rover Albany responded

Thank you, so much, for taking the time to write about your positive experience with our Sales Department. We pride ourselves on working with our clients to 'help them buy' rather than 'selling' them an automobile. Both Joe and Bob and the rest of the sales team are committed to making the process not only painless, but fun as well. Your family and friends can expect the same level of service and respect. We are here for any of your future vehicle needs. Our service and parts departments look forward to helping as well. Sincerely, Dan Culbert General Manager

December 27, 2012

I have been a customer of this dealership since 2007. Early on, I began having some significant issues with my XC90 which is no fault of the service department - they didn't build! However, this service More

by XC90-2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Davis, Kevin Davis
December 25, 2012

I have purchased 3 cars from this dealership,a '95 volvo 940 wagon,'02 s60,and a '13 C30. They are easy to work with during a sale,and their service and parts departments are excellent! I would suggest an More

by michael.long.142687
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellis pearson,Kevin Davis., Kevin Davis
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