Jaguar Land Rover Albany
Colonie, NY
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I have purchased many vehicles in the past with high pressured sales; however this was a very pleasant and efficient experience. Larry was extremely easy to talk to and was very organized throughout pressured sales; however this was a very pleasant and efficient experience. Larry was extremely easy to talk to and was very organized throughout the entire process. Honestly, I pretty much knew what I was interested in and was ready to negotiate a fair and reasonable price for both the purchase and trade. I would certainly recommend Capital Volvo to my circle of friends. Thanks for a great experience. More
You are so sweet to go out of your way and drop the part and not charge me! I would tell anyone to use this car dealership and to ask for KEVIN DAVIS! I appreciate your help all the time!! Thanks so much and not charge me! I would tell anyone to use this car dealership and to ask for KEVIN DAVIS! I appreciate your help all the time!! Thanks so much again.....I'm always eager to pass your name around!!, Lynn from A Woman's Way More
I have been visiting Capital Luxry Cars (formerly Capital Volvo) for over 10 years. The service I recieve here is second to none. I would never bring any of my cars anywhere else. I believe one of the mo Volvo) for over 10 years. The service I recieve here is second to none. I would never bring any of my cars anywhere else. I believe one of the most telling traits of any person is how well they perform at their craft. Is work just a paycheck? - or is it a display of one's integrity? The best always shine. It's clear the staff of Capital Volvo take their work, and their customers to heart. I'm nobody special. I'm not rich or famous; But when I bring my cars to Capital Luxury Cars the staff make me feel as if I am. Their expertise, friendliness and compassion put them in an elite category of customer service. I'd like to share a bit about the staff in both Parts and Service... Kevin Davis: I've been visiting Kevin at the Parts Desk for many years now. I only see him a few times a year - but each time I visit he makes me feel like a member of his family. With all of the people that he has dealing with on a daily basis, it's amazing the information he's able to retain about my car, my interests, etc. He always knows exactly what I need at exactly the right price. He and Robert Messick have helped me with numerous special requests over the years. I've lost count of the amount of times Kevin in particular has gone above and beyond for my sake. Both Kevin and Robert have gotten it exactly right every time Sam Desarno: Sam is a master in his field and has taken time out from the garage to personally explain the details of his work to me. His knowledge of Volvos is literally second to none. His work is always of the highest caliber and his ability to explain the work done is also top notch. My dad was a diesel mechanic for many years - Sam reminds me alot of him. His commitment to get everything right - every time shows in his work. Daniel Wissenbach, Andy Bashwinger & Jodi Vannie: I've been visiting with Dan for a long time now and he is a wonderful guy to do business with. He has extensive knowledge of cars, always greats with a warm hello and always makes me assured that everything is being well taken care of. He does this by simply being himself. Andy Bashwinger and Jodi Vannie are equally skilled as well. I haven't done business with thme as long as the others listed, but in the few times I've dealt with them - they've really shined as well. Jodi has helped me with some rather trickier things on more than one occasion and was perfect every time. If there is an national all-star team for service centers/parts departments, all these people of Captial Luxury Cars deserve to earn first team honors. The skill in which they execute their work on a daily basis is to be commended. The best part of all is how genuine everyone is. No fake smiles. No forced small talk. Just top of the line service from top of the line people. I'd never go anywhere else as it's not possible for anyone to do a better job then they do. More
Brought my 2011 xc70 in today because I damaged the passenger mirror. Jodi fixed me up with a Tech and Kevin in Parts had the piece I needed in stock. Fixed and gone in no time. Thanks to all for th passenger mirror. Jodi fixed me up with a Tech and Kevin in Parts had the piece I needed in stock. Fixed and gone in no time. Thanks to all for their good work and 'can-do' spirit. I really appreciated their efforts. Rob Surico More
The staff were very friendly, courteous and professional. Ellis took the time to explain the features of the car. We are very happy with our car and would highly recommend this dealership. Ellis took the time to explain the features of the car. We are very happy with our car and would highly recommend this dealership. More
Always kind and will go out of their way to find what you need when its needed! If there is a part that if unclear, they will send a fax so you make sure you get the correct part! need when its needed! If there is a part that if unclear, they will send a fax so you make sure you get the correct part! More
We have three older Volvos that the team at Capital help us keep running great and with good value. Jodi worked with me to provide an excellent multipoint check of one of our cars with a clear list of items us keep running great and with good value. Jodi worked with me to provide an excellent multipoint check of one of our cars with a clear list of items to be taken care of in the near term and future. Jodi is great to work with. Kevin took the time to provide me with outstanding advice and detailed engine information when I was doing some major work on my engine on my own, all turned out very well. Bob is friendly and excellent at getting all the correct repair parts and takes the time to get it right along with plenty of information. The Capital team always calls on the expert technicians to answer any questions for me. When I do bring our cars in for service at Capital the work is done correctly and if there are any issues they are quick to correct them. Overall the Capital team is outstanding. They take the time to help me if I am doing the work myself and just looking for parts and information or if I am having Capital perform the work, and that is important to us. I recommend Capital to our friends at home and work as a great value. More
My husband and I recently bought a 2004 Volvo XC70 and wanted to have an automatic car starter system put in it. As many of you probably know, you must have a spare key to do this with. Kevin M. Davis, Pa wanted to have an automatic car starter system put in it. As many of you probably know, you must have a spare key to do this with. Kevin M. Davis, Parts Department Manager of Capital Luxury Car Company (or Capital Volvo as it is referred to) was extremely helpful, courteous and friendly. He went out of his was to get the key, which must be shipped from the company to the dealership, in an extremely swift manner. When we decided we needed a second valet key, Kevin was right there to help us out once more! We found Kevin Davis to be an attribute to Capital Volvo and an extremely helpful "friend" to customers! If you need help with your Volvo or any other luxury car, Kevin Davis is the man to see at Capital Luxury Car Company in Colonie, NY More
They care about Volvo and are absolutely awesome when it comes down to making sure you're vehicle is safe, well cared for and what you would expect from a dealership that knows the value of how much you val comes down to making sure you're vehicle is safe, well cared for and what you would expect from a dealership that knows the value of how much you value your car. I can't say enough about how great my experience has been with capital Volvo. I would not even consider buying anywhere else. Thanks jack More
Kevin Provided professionalism and integrity and experience pays off. I would highly recommend this dealership for its excellence and orderly of cleanliness is second to none. experience pays off. I would highly recommend this dealership for its excellence and orderly of cleanliness is second to none. More