Jaguar Land Rover Albany

Best service center in area. . Everything was explained to me and everyone was very friendly. Would highly recommend to anyone. I will definitely be back. to me and everyone was very friendly. Would highly recommend to anyone. I will definitely be back. More

I have bought 2 new Volvos and had my first 2001 XC70 serviced by Capital and would recommend this dealership to everyone. Their technicians Sam and Dan are the best. Kevin from parts has helped us every serviced by Capital and would recommend this dealership to everyone. Their technicians Sam and Dan are the best. Kevin from parts has helped us every time we've had questions. My 2001 XC70 was serviced by them for the 278000 miles I drove it. They took such great care of my car it's still being driven by the person who bought it. More

Cidalia was professional and helpful with me in purchasing my vehicle. My father was a car salemen for over 50 years and i have dealt with alot of people in sales. Cidalia went above and beyond any purchasing my vehicle. My father was a car salemen for over 50 years and i have dealt with alot of people in sales. Cidalia went above and beyond any sales representative i've dealt with. More

I went to the dealer for service of my 2012 S60 (which I loved) ...needed new tires and $ 400 plus routine service. 2 more months to go before lease expiration. Decided to consider new vehicle and was int loved) ...needed new tires and $ 400 plus routine service. 2 more months to go before lease expiration. Decided to consider new vehicle and was introduced to Cidalia Millham. Extremely customer service focused, professional knowledgable and helpful - walked me through the process. NO request insurmountable. Negotiated an extremely benficial deal that I could not refuse .... definitely, recommend Cidalia. MY 4th Volvo from Capital Volvo - they truly value the work they do, the vehicle they represent and loyalty to customers. Cidalia is the best- weather delayed my arrival to accept delivery of my 2014 S60 ... Cidalia? No problem. She and business office manager (also outstanding) waited for me - instead of closing - were in no rush to explain all paperwork and function of the car. Honestly, i think Cidalia hated to let me take the car - she treated it, prepared it ...and, pointed out all features as though it were her own. And, followed up to verify I arrived home safely and to be sure I loved the car - I do! MUCH pride in her work. A ++++ Laurie Neander, Oneonta New York 607-432-9114 More

This is our second new Volvo from Capital Luxury Car. We traded a 2006 S-80 for a 2014 S-60. We received a generous trade-in allowance and loyalty bonus. Ellis Pearson was congenial, witty, and thoroughly k traded a 2006 S-80 for a 2014 S-60. We received a generous trade-in allowance and loyalty bonus. Ellis Pearson was congenial, witty, and thoroughly knowledgeable about Volvos; he made the test drive informative and offered excellent advice on selecting a model with the options we sought. Mark, the financial officer, eased us through the finances. All our interaction with Capital Volvo have been terrific, including the maintenance on our S-80, which had 115+k. My wife and I highly recommend Capital Volvo. They make car buying an outstanding experience. Phil, Saratoga Springs More

Excellent customer service! Cidalia Millham devoted her time and effort to make me feel that I have come to the right place to purchase my new car. She helped me to obtain a trunk cover for free at the ti time and effort to make me feel that I have come to the right place to purchase my new car. She helped me to obtain a trunk cover for free at the time of sale. Then she did email and phone follow -up to make sure things are going well. The bluetooth phone connectivity and satellite radio set up were done 1 week after the sale of the new car. Still she invites me to contact her if there is any problem or question about the new car. More

From my initial contact with them about purchasing a new Land Rover I was treated as a VIP, which was a very pleasant surprise as many new car dealers don't even want to give you the time of day or simply w Land Rover I was treated as a VIP, which was a very pleasant surprise as many new car dealers don't even want to give you the time of day or simply want to play gimmicks and games. Throughout my purchase process I was contacted by the sales person Dave Bedian, than contacted by Larry Burwell, who does the new car orders, and finally contacted by the GM Dan Culbert, which was a pleasant surprise to be treated like royalty. I received updates on my vehicle's production and arrival. Even though I had already built my order with the options I wanted, I received a courtesy call from them letting me know of a order change date deadline and to make sure that I did not want to change anything on my order, and if I did want to change when was the deadline to do so. My truck finally arrived and they were very accommodating with my schedule for taking delivery and waited patiently for me to let them know when as my schedule is pretty hectic. I took delivery, I was greeted by everyone there, from my sales person Dave Bedian to the finance manager Mark and etc. I sat down with the finance manager Marc, and was happy to see he was not pushy and not trying to insist on products to buy. It was very quick and easy process. I had a minor concern with the headlights and they immediately had the shop foreman address it with no hassle. If I had to sum this review up in one sentence it would read - THE WAY A CAR BUYING EXPERIENCE SHOULD BE. Thank you all at Capital Luxury Cars. More

I'd heard that the Volvo company had orthopedically I'd heard that the Volvo company had orthopedically designed seats. I have a problem sitting for long periods of time. Combine the superlative sea I'd heard that the Volvo company had orthopedically designed seats. I have a problem sitting for long periods of time. Combine the superlative seating options with all the safety features convinced us to purchase rather than lease a vehicle. More

Dave is a great Sales person I have ever seen, he explained every single thing about the car and other things that I really liked the service I received from him. explained every single thing about the car and other things that I really liked the service I received from him. More

My husband and I highly recommend this dealership! Let me start off by saying, we do not own a car from this dealership. I found myself stuck on central ave with car problems and without knowing if my car wa start off by saying, we do not own a car from this dealership. I found myself stuck on central ave with car problems and without knowing if my car was safe to drive, the Capital Luxury Car service department was the closest option. After the one visit, I no doubt will be back. I walked in without an appointment and was greeted by a very friendly Jodi Vannie. They promptly looked at my car and quickly diagnosed the problem. Here's where the difference is between Capital Luxury Car Company's service department and the others; honesty and integrity are very important to the staff. The service advisor, Jodi, actually put in the extra effort to call around to see if the part I needed was covered under warrantee! As it turns out, the part was recalled by the manufacturer and the dealership I typically bring my car to never fixed the issue. Capital Luxury Cars could have charged me hundreds of dollars for the part and I would have just paid it not knowing it was covered. Due to this experience, my husband and I have already recommended the dealership to friends and family. More