Jaguar Land Rover Albany

My husband and I highly recommend this dealership! Let me start off by saying, we do not own a car from this dealership. I found myself stuck on central ave with car problems and without knowing if my car wa start off by saying, we do not own a car from this dealership. I found myself stuck on central ave with car problems and without knowing if my car was safe to drive, the Capital Luxury Car service department was the closest option. After the one visit, I no doubt will be back. I walked in without an appointment and was greeted by a very friendly Jodi Vannie. They promptly looked at my car and quickly diagnosed the problem. Here's where the difference is between Capital Luxury Car Company's service department and the others; honesty and integrity are very important to the staff. The service advisor, Jodi, actually put in the extra effort to call around to see if the part I needed was covered under warrantee! As it turns out, the part was recalled by the manufacturer and the dealership I typically bring my car to never fixed the issue. Capital Luxury Cars could have charged me hundreds of dollars for the part and I would have just paid it not knowing it was covered. Due to this experience, my husband and I have already recommended the dealership to friends and family. More

Cidalia was wonderful from the first contact made on line to the final walk through of our vehicle. She even took the time to mark the pages she thought we would use in the manual to the final walk through of our vehicle. She even took the time to mark the pages she thought we would use in the manual More

We were extremely pleased with the level of a professionalism that we encounted during our time with Dave. His knowledge and expertise helped us make our decision. Everything moved along quickl professionalism that we encounted during our time with Dave. His knowledge and expertise helped us make our decision. Everything moved along quickly and efficently. The team effort with Mark, and his professionalism as well, made the entire purchase very comfortable. We are happy to be the proud owner of our new Land Rover. More

This was the most pleasant overall purchasing experience in years! From my initial warm welcome by David Bedian to my financial dealings with Mark Taylor and my chats with Larry Burwell. My car histor in years! From my initial warm welcome by David Bedian to my financial dealings with Mark Taylor and my chats with Larry Burwell. My car history runs from MGBs, Mercedes, 4 Porsches, a Jag. I stopped by Cap Luxury Cars on a horribly snowy Saturday afternoon. As I was getting out of my car David Bedian met me outside to make sure I did not slip. Dave took my coat and asked if I would like any refreshments. We discussed budget, famiarity with Jaguar, whether to trade in my Porsche Cayenne or to sell it. Dave had a salesman's nightmare: it was cold and snowy, had to put on a plate, and remove a lot of snow from the Jag XJ. But perfect driving conditions to test the AWD. It was awesome in the worst of conditions. And Dave was so pleasant through it all. Back to the dealership where we discussed trade in and financing. Dave wrote up a quick quote. I thanked him and told him that the following Monday I was going to the Porsche dealership to price the new Porsche Macan. Which I did. I was treated o.k. but not as a loyal Porsche customer. 4 Porsches and the potential for a 5th. Dave B made the professional follow-up call on Wednesday and asked what I wanted to do. I planned on meeting with him on Friday but had to re-schedule to Saturday. Dave asked for a deposit to hold the Jag, which I gave him. Saturday was a much better day. Dave and I filled out the contract and financials. I then met with Mark Taylor, their Business Manager. I was pleasantly surprised to find that the interest rate was 0.9%. Might as well have given me the car. There was no problem with my credit as I had 0 debt except for living expenses. But this was recent and Mark worked with Jaguar Credit/ Chase. He called me 1 hour later and told me I was approved for 0.9%. Picked up my new Jaguar New Years Eve Day. I was warmly greeted by Dave, Mark, Bob the Sales Manager and all thanked me for my business. I was introduced to the Mechanic Foreman and to my surprise I knew him from Langan Porsche. Better yet, Kirk from Langan Porsche also works there - it was old home week! By the way, the salesman from New Country Porsche never called me and finally sent me an email after New Years. Well, Dave Bedian never made that mistake. Dave was low key but professional and he won the business. He has emailed and called me personally to see how I like the car. I love it! Nancy B. More

With an unexpected turn of events heading into the new year, I found myself in need of a new safe, quality, and of course beautiful car, and I had to find it fast With what could have been a very stressf year, I found myself in need of a new safe, quality, and of course beautiful car, and I had to find it fast With what could have been a very stressful and high pressure situation, Cidalia placed all worries aside. Hospitable, charismatic, knowledgable, accommodating, and warmhearted, all come to mind when describing Cidalia, whom sold me my first beautiful Volvo S60! From the moment I walked in, I was welcomed by Cidalia with open arms. Her focus and drive to find me a car that fit my needs was unparallel to any other I had previously spoken with at other dealerships, all the while keeping the experience low pressure. While conversing after my decision to buy, it became quite evident that Cidalia believes wholeheartedly in the product she is selling as she raved not only about the quality and immense safety of the car, but the family dynamic of Volvo, and of her own family's loyalty to the brand, securing my thoughts that the right choice had been made. Thank you Cidalia for bringing me into the Volvo family! -Elyse More

The entire experience was handled with professionalism and customer respect. Actually, I did not intend to make a purchase the day my brother and I went to the dealership. I have always admired the Jaguar and customer respect. Actually, I did not intend to make a purchase the day my brother and I went to the dealership. I have always admired the Jaguar since my youth and wanted to get a closer look. The salesman's approach inspired me to look closer at the possibilities of actual ownership. There was no hard push so I felt I had space to make a rational decision. I feel I made the correct decision with the correct dealership. Dave, thanks for your patients in getting me through the orientation and the finance department for explaining the steps to actually put the car in my name. More

I thought the experience was good -I had been on a waiting list since last summer because the New Rover is in such demand-As it turned out I took delivery last week right before Christmas- I was tryin waiting list since last summer because the New Rover is in such demand-As it turned out I took delivery last week right before Christmas- I was trying to surprise my wife and Larry and others worked to make that happen More

When time comes to buy a car, a trip to car dealerships is not something we look forward to. It is mainly because of the prevalent notion that it is difficult to build trusting relationship with sales pers is not something we look forward to. It is mainly because of the prevalent notion that it is difficult to build trusting relationship with sales person. I have certainly experienced this more than a few times over the years. However, my recent experience was a pleasant exception. When I visited Capital Volvo dealership first time, I was greeted by Cidalia Millham. She was courteous and pleasant, but more importantly, she provided me with information I was seeking in a straight-forward and matter-of-fact manner. Of course, she wanted to sell a car, but without undue pitch for sale. When I visited her a few weeks later for further information, I was so impressed by her efforts to be helpful, I signed to a deal which I did not intend to make on that day. It was great pleasure for me to buy a car through such a fine person. More

We went to volvo because we were looking for a safer car. They were willing to assess our trade in, and gave us a good deal. Cidalla helped us on choosing the right car. She offered us a test drive. We dec They were willing to assess our trade in, and gave us a good deal. Cidalla helped us on choosing the right car. She offered us a test drive. We decided to get a black on black XC 60 with a 20 in alloy wheels. At first we were a bit disappointed because they can't find the car. Finally, Bob Chetwynd was able to locate the car. Relative to financing, Mark Taylor was able to find us a better rate. Thank you for all your help. More

Worked for months to find the specific car, features, and price I wanted. Reached out to me only when a qualified opportunity presented itself. Very friendly and accommodating. price I wanted. Reached out to me only when a qualified opportunity presented itself. Very friendly and accommodating. More