Jaguar Land Rover Albany
Colonie, NY
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First Time Volvo Owners Buying our new car was a delightful experience. Everyone was so considerate of our need to have the car ready quickly. We bought the car after mine w Buying our new car was a delightful experience. Everyone was so considerate of our need to have the car ready quickly. We bought the car after mine was totaled in an accident. Fortunately, we had previously test drove the XC60 and knew it was the car we would eventually purchase. It just happened sooner than expected. More
great experience Cidalia was very nice and knowledgeable about the car. She called when she said she would a great followup. Mark explained everything so I could und Cidalia was very nice and knowledgeable about the car. She called when she said she would a great followup. Mark explained everything so I could understand it and made my dream car a reality. More
Capital Luxury Cars CIdalia was knowledgeable and friendly and had a low pressure sales approach. Everything during the delivery of the car was as-promised. Delivery wa CIdalia was knowledgeable and friendly and had a low pressure sales approach. Everything during the delivery of the car was as-promised. Delivery was quick and the car was immaculate. I have always been very pleased with the service received at Capital Luxury Cars. More
Bonnie Barba This is the second car we have purchased from Cidalia! Highly recommend her to everyone! Very accommodating! Mark helped with the finance of both v This is the second car we have purchased from Cidalia! Highly recommend her to everyone! Very accommodating! Mark helped with the finance of both vehicles and the service department does a great job as well More
Purchase of Slightly Pre-owned Volvo Working with Cidalia was a very pleasant experience. She was helpful in every way possible and went out of her way to answer questions about the Volvo Working with Cidalia was a very pleasant experience. She was helpful in every way possible and went out of her way to answer questions about the Volvos offered for sale at Capital. She is very knowledgeable in every necessary aspect of the cars she's representing. In addition to all this, Cidalia is a friendly and all around happy person who makes her clients feel very comfortable with the auto shopping experience and with the dealership in general. Thank you! More
A Terrific Sales Person If it were not for Cidalia Millham's energy and dedication, I would not be driving my beautiful, new, "power blue" 2014 Volvo S60 today and I probably If it were not for Cidalia Millham's energy and dedication, I would not be driving my beautiful, new, "power blue" 2014 Volvo S60 today and I probably would have lost out on a great deal! On that fateful Friday morning, I had simply gone to the dealer for service on my 2002 Volvo. I had decided to wait while the servicing was done as I thought it would give me a an opportunity to simply "look" at the new cars. After all, my car was 12 years old and always seemed to be needing work of late. When I walked in to the showroom, there on the floor was a beautiful blue car - my color of choice and an S60 to boot. Rarely had I seen a blue car in the showroom! I saw the sticker price and thought way too pricey but it was exactly what I wanted. Then Cidalia noticed me looking and asked if I was interested. I said I was but was going to think about it. Not today. A few minutes later, Cidalia returned and told me that my timing was right for a good deal. The 2015s were coming in and the car in the showroom was a beauty. She returned again to say I really shouldn't wait. What did I need for a price. I said I was thinking of leasing this time, I told her to give me the very best deal she could. A little while later that is exactly what she did. The numbers worked! I told her I would need to talk to my husband first. Then she offered to let me test drive the car home so I could talk to my husband. My husband agreed it was a great deal. And so I drove back to Capital Volvo and told Cidalia she had a deal. She checked and then told me I could have the car Monday evening. From that moment on Cidalia did everything to make signing the paperwork on Monday as easing as pie. She took care of EVERYTHING! She called me on Monday and told me everything was all set and I could come in and close the deal. While we did the financial papers with Mark Taylor (who by the way was also very helpful and a pleasure to work with) Cidalia took care of removing the license plates from my old car and putting them on the new one, no easy task I might add!! Once we were done with all the paperwork, CIdalia took time to sit in the car with me and go over some of the features. She even set up my phone for me. She followed up a few days to see how I was enjoying my new car. I told her I loved it and wanted to bring it in to have the Xylon coating done. She immediately said she would set up the appointment for me which she did. When I brought the car in, she greeted me and talked to the service person. She then kept me informed throughout the process, making sure they were doing a good job. When I told her I wanted to buy rubber mats as she had suggested, she brought me to the parts department and introduced me Kevin Davis, who also was very friendly and helpful. As soon as I had made the purchase, Cidalia whisked the mats away and went to install them for me. She really meant it when she said she would be there for me! She told me I should always call her first, if ever I had a problem or a question and I surely will. Cidalia really is TERRIFIC and a sales person I have come to trust. And thanks to her I now have a beautiful new blue Volvo. Thank you, Cidalia!! More
Great Car buying experience Cidalia was respectful and friendly. She did an amazing job advocating for me. She listened well and knew exactly what I wanted. She was able to hav Cidalia was respectful and friendly. She did an amazing job advocating for me. She listened well and knew exactly what I wanted. She was able to have me view the car, buy it, and drive it away the same day. Great job Cidalia! If you want an honest salesperson with a no pressure style, Cidalia is the one to go to. Great job, Cidalia! My C70 is amazing! Susan More
A Nice Experience This was my first experience with Capital Luxury Cars. I inquired about a car via email and Cidalia responded right away to set up a time for me to c This was my first experience with Capital Luxury Cars. I inquired about a car via email and Cidalia responded right away to set up a time for me to come in and test drive the car. She was warm, and friendly making me feel comfortable. I went back the following day, signed the paperwork and a few days later I left with my Volvo! Since my purchase, Cidalia has followed up with me on more than one occasion to ensure that everything is going well and I'm happy with the car. I would definitely recommend my friends and family to Cidalia and Capital Luxury! More
Dream Come True I had been shopping for a new car and never considered Volvo. I thought it was out of my price range but then I met Cidalia. She introduced me to th I had been shopping for a new car and never considered Volvo. I thought it was out of my price range but then I met Cidalia. She introduced me to the Volvo family and I test drove a 2014 S60. I fell in love and discovered that Volvo was indeed affordable. She made my entire experience a very comfortable one. Cidalia was extremely professional but at the same time very nurturing and warm. Thank you,Cidalia for welcoming me into the Volvo family! More
Volvo-driver for life!! I knew exactly what vehicle I was looking for when we stopped at Capital Volvo and Cidalia was able to make it happen!! It was in the showroom and I d I knew exactly what vehicle I was looking for when we stopped at Capital Volvo and Cidalia was able to make it happen!! It was in the showroom and I didn't even test drive it. I was already a current Volvo owner and have complete faith in the brand. She was so enthusiastic and knowledgeable about the car, we were able to purchase it right away. She seemed genuinely excited for us when we took it home!! I was the best car-buying experience I've ever had and would recommend Cidalia to everyone! I love my new XC 60! Mariesa G. More