
Jaguar Land Rover Albany
Colonie, NY
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This was the best experience my husband and I had purchasing our new vehicle, from the time we walked in to shop to the pick up we felt welcomed and informed with a no pressure sales approach. Our s purchasing our new vehicle, from the time we walked in to shop to the pick up we felt welcomed and informed with a no pressure sales approach. Our sales representative Julie was exceptional and exceeded all expectations! My husband and I were celebrating our 50th birthdays together and purchasing the new vehicle was an added bonus. We were so impressed with the above and beyond hospitality from Julie and Alex who decorated the vehicle for pick up with balloons, happy birthday banner and big red bow. The smiles and genuine service was an experience we will forever remember and share with friends and family! Thank you, Monica and Kris More
The McGovern Albany Land Rover service department was fantastic! Excellent work and very efficient. Sierra was very attentive and made my first service a breeze. She explained everything and made the pro fantastic! Excellent work and very efficient. Sierra was very attentive and made my first service a breeze. She explained everything and made the process very smooth. They detailed everything and cleaned the inside including salt covered floor mats, beautiful! Loaner was a new Defender. Overall a wonderful experience, I highly recommend this dealer. More
This was my very first visit to this dealership and I am pleased to report it was a positive experience from start to finish. Excellent communication and great customer service throughout from Sieera, who w pleased to report it was a positive experience from start to finish. Excellent communication and great customer service throughout from Sieera, who was an extremely pleasant person to deal with. I’ve found my local Land Rover service partner in the Albany area. Thanks for the great service! More
Have only dealt with Sieera in the service shop thus far, but she was fantastic and the work that needed to be completed was performed very timely and professionally!! but she was fantastic and the work that needed to be completed was performed very timely and professionally!! More
Great service every time. Jeanne helped me to understand what services are required for my suv on a detail level and as always the service was great. Prior to the appointmen Jeanne helped me to understand what services are required for my suv on a detail level and as always the service was great. Prior to the appointment I had my coolent level low and Jeanne asked to get my suv to the service center and they topped it up for no additional cost. Thank you very much land rover albany and Jeanne. More
Great service from the service team in getting back into my vehicle after being towed to them. They sourced a hard to find part and handled another issue with a part very well. Will go to them again for sur my vehicle after being towed to them. They sourced a hard to find part and handled another issue with a part very well. Will go to them again for sure. Sieera was a great help! More
I was impressed with the ease of the purchase of the Defender Octa, the direct no hassle nature was very appreciated. The follow up since I purchased the vehicle has also been impeccable. Defender Octa, the direct no hassle nature was very appreciated. The follow up since I purchased the vehicle has also been impeccable. More
Every one was very professional and went the extra mile to make sure everything was satisfactory. Loved that they washed and vacuumed my car complimentary! to make sure everything was satisfactory. Loved that they washed and vacuumed my car complimentary! More