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Jaguar Land Rover Albany

Colonie, NY

4.7
339 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 339 reviews

May 16, 2025

This was the best experience my husband and I had purchasing our new vehicle, from the time we walked in to shop to the pick up we felt welcomed and informed with a no pressure sales approach. Our s More

by monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie and Alex
May 16, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that your experience at Land Rover Albany was so memorable and special, especially for such a significant occasion! Julie and Alex will be thrilled to know they made your 50th birthdays even more extraordinary with their thoughtful touches. Thank you for choosing us, and we hope you enjoy every moment in your new vehicle!

May 15, 2025

The McGovern Albany Land Rover service department was fantastic! Excellent work and very efficient. Sierra was very attentive and made my first service a breeze. She explained everything and made the pro More

by drphilipfalcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Boodhoo
May 16, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Sierra and the Land Rover Albany service team made your first visit such a positive experience! It's great to know you appreciated the attention to detail, including those freshly cleaned floor mats. Enjoy driving, and thank you for recommending us!

May 10, 2025

The service was excellent from the salesman to financing, smooth and easy. There wasn’t a single bump along the way thank you Jack Sanford More

by Jack Sanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Comtois
May 12, 2025 -

Jaguar Land Rover Albany responded

Jack, we're delighted to hear that your experience at Land Rover Albany was smooth and seamless from start to finish. Thank you for choosing us!

May 09, 2025

This was my very first visit to this dealership and I am pleased to report it was a positive experience from start to finish. Excellent communication and great customer service throughout from Sieera, who w More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera Boodhoo
May 09, 2025 -

Jaguar Land Rover Albany responded

Alexander, we're delighted to hear that Sieera and the team at Land Rover Albany made your first visit a positive one! Thank you for choosing us as your local service partner. We look forward to serving you again in the future!

May 01, 2025

Have only dealt with Sieera in the service shop thus far, but she was fantastic and the work that needed to be completed was performed very timely and professionally!! More

by mas004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
May 01, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Sieera provided fantastic service and ensured a timely, professional experience at Land Rover Albany. Thank you for sharing your positive feedback!

April 30, 2025

Great service every time. Jeanne helped me to understand what services are required for my suv on a detail level and as always the service was great. Prior to the appointmen More

by cjkesavachandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
May 01, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jeanne provided you with such detailed and attentive service at Land Rover Albany. It's great knowing our team could assist with your SUV's needs efficiently. Thank you for sharing your experience!

April 25, 2025

Jeanne was outstanding. .communicated exactly what and when things were going. Great service by her! More

by gneble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Apr 25, 2025 -

Jaguar Land Rover Albany responded

Thank you for taking the time to leave Land Rover Albany a five-star review! We are happy to hear that Jeanne was a pleasure to work with. See you down the road and travel safely!

April 19, 2025

Great service from the service team in getting back into my vehicle after being towed to them. They sourced a hard to find part and handled another issue with a part very well. Will go to them again for sur More

by MKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Apr 21, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that our service team at Land Rover Albany was able to assist you effectively, especially with sourcing a hard-to-find part. It's great knowing Sieera and the rest of the team made your experience positive. We look forward to welcoming you back in the future!

April 11, 2025

I was impressed with the ease of the purchase of the Defender Octa, the direct no hassle nature was very appreciated. The follow up since I purchased the vehicle has also been impeccable. More

by Braelin.g.thornton
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ally and William, Chris Rahn
Apr 11, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that your experience with Land Rover Albany was seamless and hassle-free! It's great to know the follow-up has been impeccable as well. Enjoy your new Defender Octa, and thank you for choosing us!

April 11, 2025

Every one was very professional and went the extra mile to make sure everything was satisfactory. Loved that they washed and vacuumed my car complimentary! More

by Mombs157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Apr 11, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that our team at Land Rover Albany provided such a professional experience and went the extra mile for you. It's great to know you appreciated the complimentary car wash and vacuum! Thank you for sharing your feedback with us.

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