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Jaguar Land Rover Albany

Colonie, NY

Overview
Reviews
4.6
308 Reviews
Call Dealership (518) 389-6500
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347 New Karner Road

Colonie, NY

12205

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Showing 308 reviews

January 22, 2025

Very pleasant to deal with and well organized with several options for appointments and detailing items requiring attention etc.most pricing available up front and always a call if something else foun More

by SNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora
Report | Print
January 22, 2025

This Landrover dealer has changed ownership in recent years and has improved significantly. We are now on our 5th purchase or lease from this location and would recommend them for their attention to deta More

by SNC
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, Chris Rahn
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January 15, 2025

a great team to work with. quick and easy and very nice staff. all good More

by mamalutes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peg Cologgi, Anthony Tebano, Bill Hilstro
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Jan 15, 2025 -

Jaguar Land Rover Albany responded

Thank you for the great review. We look forward to seeing you again at Land Rover Albany!

January 15, 2025

Always consistent friendly help, Magic Mike started the day and the car. Good team effort, thanks again guys.. More

by CaptRMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora, Chris Collins
Report | Print
Jan 16, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Mike and the team at Land Rover Albany provided you with consistent friendly service. Thanks for your support, and we look forward to assisting you again in the future!

January 02, 2025

Chris coordinated my repair to a Land Rover Evoque and completely alleviated any stress that goes along with the process. All I had to do was show up. Thank yoy Chris More

by jryanadjuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 03, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Chris made your repair experience stress-free at Land Rover Albany! Thank you for sharing this positive feedback.

January 01, 2025

Jeannie the service associate was very professional, cheerful and efficient in the servicing of my 2024 Rover Sport. Service was performed in a timely manner. More

by Lindamarie.luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannie lamora
Report | Print
Jan 02, 2025 -

Jaguar Land Rover Albany responded

Linda, we're delighted to hear that Jeannie provided you with professional and efficient service at Land Rover Albany. Thank you for sharing your experience!

December 29, 2024

Great service and Jeanne was very helpful! Car was clean and ready to go. Highly recommend. More

by willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peg Cologgi, Anthony Tebano, Bill Hilstro
Report | Print
Dec 31, 2024 -

Jaguar Land Rover Albany responded

Willie, thank you for the stellar review of Jeanne and Land Rover Albany! We're grateful for the recommendation!

December 25, 2024

Lack of communication and professional is shocking. Terrible service center. Would go elsewhere if there was an option More

by julieani1224
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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Dec 26, 2024 -

Jaguar Land Rover Albany responded

Hello, and thank you for your review. We have largely improved upon our customers' experiences from years past, and in the spirit of continuous growth, we would like to speak with you in order to understand your previous frustrations. At your convenience, please reach out to our Service Manager, John Sanders, at jsanders@mcgovernauto.com or 518-389-6500.

December 23, 2024

Michael answered all of our questions and had suggestions to help us get going with our new Defender 130. Beautiful car! We're hoping to have many adventures with this car. Everyone at the dealership was rea More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
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Dec 23, 2024 -

Jaguar Land Rover Albany responded

Lynn, we're delighted to hear that Michael and the team at Land Rover Albany provided such helpful service with your new Defender 130. Wishing you many exciting adventures ahead! Thanks for choosing us!

December 22, 2024

Excellent and courteous staff. Vehicle repairs performed in a timely manner. I appreciate the professionalism from ALL the employees who helped me. I feel very comfortable bringin More

by 95 Defender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 23, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Land Rover Albany provided excellent service and made you feel comfortable. We look forward to assisting with any future needs for your Range Rover!

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