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Jaguar Land Rover Albany

Colonie, NY

4.7
314 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 314 reviews

February 12, 2025

I had an emergency with my Range Rover and sierra and chris were amazing help me. I call them my angels because of them I made it home safe. Thank you thank you. Very professionals and well care for thei More

by Ljuruena80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra front desk and Chris from service
Feb 12, 2025 -

Jaguar Land Rover Albany responded

We're so glad to hear that Sierra and Chris were able to assist you during your emergency at Land Rover Albany. It's wonderful knowing our team could help ensure your safety. Thank you for the kind words!

February 12, 2025

Very thorough, honest with excellent customer service. Very pleasant experience and highly recommend. Sieera was super helpful and everyone I met there was very attentive and knowledgable! More

by elli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera and the service man who showed me all my RR's feature - Mike I think? Very green eyes - he was EXCELLENT and patient!
Feb 12, 2025 -

Jaguar Land Rover Albany responded

Elli, we're delighted to hear you had such a pleasant experience with Sierra and the team at Land Rover Albany! Thank you for recommending us.

February 12, 2025

Jeannie was great. She went out of her way to help me out. It was real service. Single-handedly, she restored my faith in humanity on a day that was pretty bleak. More

by sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rahn
Feb 13, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jeannie provided such exceptional service at Land Rover Albany. It's wonderful knowing she made a positive impact on your day! Thank you for sharing this uplifting feedback with us.

February 09, 2025

Great team. Took their time with me and made me feel welcome. I am elated to own this car and so happy to work with this wonderful dealership! More

by avitullo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 10, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that you felt welcomed and had a great experience with our team at Land Rover Albany. Enjoy your new car, and thank you for choosing us!

February 06, 2025

I always have the best experience at JLR Albany. Jeanne was great! This was my first time getting my car serviced and she made the process very easy. I will definitely be back. More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Feb 06, 2025 -

Jaguar Land Rover Albany responded

Kai, we're delighted to hear that Jeanne made your first service experience a breeze at Land Rover Albany. Thank you for the kind words and we look forward to seeing you again!

January 29, 2025

Excellent customer service and outstanding attention to detail. Would highly recommend this dealership to everyone. More

by bradrosenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Sierra
Jan 29, 2025 -

Jaguar Land Rover Albany responded

Thank you for the glowing recommendation! We're glad our team at Land Rover Albany provided excellent service with attention to detail. Safe travels!

January 28, 2025

The service managers were very helpful in getting my car serviced and cleaned in a very timely manner. More

by Fordt79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 28, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that our service managers at Land Rover Albany provided you with timely and helpful assistance. Thank you for sharing your experience!

January 22, 2025

Very pleasant to deal with and well organized with several options for appointments and detailing items requiring attention etc.most pricing available up front and always a call if something else foun More

by SNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora
Jan 22, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that you found our team at Land Rover Albany pleasant and well-organized. It's great to know the upfront pricing and communication met your expectations. Thank you for choosing us!

January 22, 2025

This Landrover dealer has changed ownership in recent years and has improved significantly. We are now on our 5th purchase or lease from this location and would recommend them for their attention to deta More

by SNC
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, Chris Rahn
Jan 22, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear about your positive experiences with Land Rover Albany and appreciate your continued trust in us. Emily will be thrilled to know her efforts made a difference, and we're grateful for the recommendation!

January 15, 2025

a great team to work with. quick and easy and very nice staff. all good More

by mamalutes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peg Cologgi, Anthony Tebano, Bill Hilstro
Jan 15, 2025 -

Jaguar Land Rover Albany responded

Thank you for the great review. We look forward to seeing you again at Land Rover Albany!

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