Jaguar Hunt Valley

Dropped car off, took 2 days to look at it. Turned out to be rodent damage to wiring harness. Estimate to get harness from England was 2 weeks. Harness came quicker than expected. Repair do Turned out to be rodent damage to wiring harness. Estimate to get harness from England was 2 weeks. Harness came quicker than expected. Repair done the day harness arrived. Service writer kept me informed the whole time. Would have been 5 stars, if car had been looked at sooner. More

Service department is horrible. My intention was to get a used Rover.The service department scared me, because of their poor service. My intention was to get a used Rover.The service department scared me, because of their poor service. More

I was very disappointed with the service I was receiving. My service writer did nog keep me informed about my car. I was latter informed he was let go. My service writer did nog keep me informed about my car. I was latter informed he was let go. More

Great customer service. Got me in out in a timely fashion. The wait was shorter than expected. he waiting area was spacious and comfortable with a workspace area for those u Got me in out in a timely fashion. The wait was shorter than expected. he waiting area was spacious and comfortable with a workspace area for those us working remotely.. More

Very good at getting any and work done. Nice waiting area and the service guy explained all the details of what my car was in for Nice waiting area and the service guy explained all the details of what my car was in for More

Excellent and professional. It was a fast transaction and staffs there where nice and helpful It was a fast transaction and staffs there where nice and helpful More

My car was dropped off to Hunt Valley Land Rover from Columbia, where that dealership couldn't fix my IPace. Adrian in the service department tracked me down as soon as he got the car, kept me in the lo Columbia, where that dealership couldn't fix my IPace. Adrian in the service department tracked me down as soon as he got the car, kept me in the loop with what needed to be done to fix the problem, and finished the repair ahead of the estimated schedule. Not only was he courteous and professional, but exceptionally kind. I will drive the extra 45 minutes for all future service needs in the future- that's how impressed I was with the service here. When I came to pick up the car, the checkout was quick and efficient. This is an excellent dealership! More

I like the service and how they treat their customers. Adrian really took time to make sure I was ok and kept me updated on the progress of the work being done Adrian really took time to make sure I was ok and kept me updated on the progress of the work being done More

Great service appointment for a low coolant light issue. Dropped RR off at 9:00 AM and was complete same day by Noon. Also got a great car wash! Dropped RR off at 9:00 AM and was complete same day by Noon. Also got a great car wash! More

Great service, pricing and facilities - they went above and beyond to be sure all was ready for me when I arrived to pick up the car. and beyond to be sure all was ready for me when I arrived to pick up the car. More