Jaguar Hunt Valley

Meeting and discussing the issues concerning our vehicle with Tim(Service Manager) was excellent. Our vehicle has been serviced at this facility since it was purchased. The outstanding discussion and rect with Tim(Service Manager) was excellent. Our vehicle has been serviced at this facility since it was purchased. The outstanding discussion and rectifying our issue with the vehicle was perfect and it was covered under warranty! The vehicle was in this shop for the same reason many times and it always cost quite a bit of money. Determining the issue and rectifying it was great!!! Thank you Tim and Team. Thomas A. Kaiser More

Great service----verry knowledgeable people----on time & efficient----like the facility & service personnel very much efficient----like the facility & service personnel very much More

Accommodating. Professional staff. Clean secure and safe environment. Friendly, caring and responsive staff. Great atmosphere. Professional staff. Clean secure and safe environment. Friendly, caring and responsive staff. Great atmosphere. More

My service was exceptional! Bill Keyes was able to provide a loaner vehicle for me, which was a huge help. In addition, Leon.Kedzierski went above and beyond to diagnose and fix Bill Keyes was able to provide a loaner vehicle for me, which was a huge help. In addition, Leon.Kedzierski went above and beyond to diagnose and fix my problem. Leon is truly a credit to this facility, and has always taken an act of interest, not only in fixing the problem, but always following up after the fact to make sure everything was taken care of and there were no other issues. More

Good, good, good, good, good, good, good, good, good, good good, good, good, good, good good good, good, good, good, good More

The Jaguar Hunt Valley has always delivered; they cultivate an environment of professionalism and subject matter experts. Special shoutouts to Adrian and Pam. cultivate an environment of professionalism and subject matter experts. Special shoutouts to Adrian and Pam. More

My family and I are very comfortable and confident with JLR Hunt Valley Service Department. Very happy for many years, and for many years to come. Timothy is remarkable. Thanks to the Team. JLR Hunt Valley Service Department. Very happy for many years, and for many years to come. Timothy is remarkable. Thanks to the Team. More

Everyone is extremely friendly and helpful. They kept me informed about what was happening with my vehicle They kept me informed about what was happening with my vehicle More

It was an easy process and Kenny was great to work with. The buying process was easy and fairly quick. It was a good price for the vehicle from research with low milage. The only issue was they were not The buying process was easy and fairly quick. It was a good price for the vehicle from research with low milage. The only issue was they were not able to give me much information on how to use certain items with the car as they are not a Volvo dealership, and we are still waiting on the service department to reach out to us as the service light is on in the car once we got it home stating that it needs to be serviced. We believed that they had done the service prior to the sale of the car. Only a week old, holiday thrown in there, so still working through it. All in all it was a great experience. More

I stopped in on a rainy Saturday to schedule an oil change, and my rear wiper was not working. Tim, the service manager asked if i could wait a couple of minutes, and he would take the car back to be change, and my rear wiper was not working. Tim, the service manager asked if i could wait a couple of minutes, and he would take the car back to be looked at. 10 minutes later he brought it back and he had it fixed, at no charge. Exceptional service!!! I brought the car in for an oil change on Tuesday, and waited while they serviced and washed my car. Exactly how long they said it would take, and the car looked beautiful. Their service was exceptional, and Adrian, my service advisor, did a great job! Very pleased with the service and customer service!!! More