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Jaguar Hunt Valley
Cockeysville, MD
70 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 70 reviews
October 26, 2024
I brought my jaguar in for service Jonathon a. k.a. Yoni And his service team were excellent with communicating and answering all questions and concerns. I highly recommend this location for all yo k.a. Yoni And his service team were excellent with communicating and answering all questions and concerns. I highly recommend this location for all your sales and service needs. More
by Jstabile
Employees Worked With
Jonathon
October 10, 2024
Hello, I hope this reaches a support manager or someone in customer support. I called 3 days ago and asked a question concerning my navigation. My question.." hello my navigation system suddenly is asking in customer support. I called 3 days ago and asked a question concerning my navigation. My question.." hello my navigation system suddenly is asking me to insert my SD card, but I haven't taken it out nor do I know where it is..any suggestions?" The Jaguar service rep suggested I use my phone Google maps or ways! I replied i would like to use the features in my car. He replied well then I'm happy to take your $410. Rude and unprofessional to say the least. I called another jaguar dealer ship and the female rep suggested i open the arm rest and check the SD slot and see if it ejected. So helpful!!! I didn't even know that was the location. And that's all it was. Jaguar Hunt Valley needs customer service re training by chick fila affilates! Why would I pay for a luxury car and its ammenties to just use my phone. Shame on u sir! More
by Susette67
Employees Worked With
Some rude man
July 22, 2024
I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni! More
by Tamara Vega
Employees Worked With
Jonathan Baron
June 16, 2024
I took my SUV in for the annual service and was pleased with my interactions with the service rep, the timely service and the complimentary car wash which was much needed.😊 with my interactions with the service rep, the timely service and the complimentary car wash which was much needed.😊 More
by msterling03
Employees Worked With
Don't remember his name
April 18, 2024
Do not buy a jag! Electrical issues from the start, under warranty cannot not fix just bandaid it with new battery’s and no loaner vehicles awful. Took a major loss on Electrical issues from the start, under warranty cannot not fix just bandaid it with new battery’s and no loaner vehicles awful. Took a major loss on the vehicle switching to another luxury brand that has better service. The service tech George was nice and seemed like the only person who cared. One of the lady’s answering the phones was rude!! Bye bye Jag never again! Can’t be a luxury player but not have luxury service. More
by R4378
Employees Worked With
George
February 26, 2024
Very pleasant experience. The salesman was friendly and professional. I would definitely recommend the dealership to anyone looking for a vehicle. The salesman was friendly and professional. I would definitely recommend the dealership to anyone looking for a vehicle. More
by Rareelm7
Employees Worked With
Mark Longlade
January 31, 2024
Mark and the staff were very helpful and prepared for each interaction. Mark was my sales person and he was up to date and organized to make the transaction seamless each interaction. Mark was my sales person and he was up to date and organized to make the transaction seamless More
by michaelmoscato
Employees Worked With
Mark Longsdale
December 11, 2023
The service here was amazing! They were very dedicated to make sure I left happy and satisfied with my purchase. It felt like being at home! They were very dedicated to make sure I left happy and satisfied with my purchase. It felt like being at home! More
by boydmonet18
Employees Worked With
David Haines, Bill Keyes
