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Jaguar Darien

Darien, CT

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30 Reviews

1335 Post Rd

Darien, CT

06820

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Showing 12 service reviews

May 10, 2023

Terrible customer service. They texted me the night before my appointment and told me they wouldn't be able to provide me a loaner because of “supply chain problems”. I made t More

by Cnelson3802
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Malik
May 19, 2023 -

Jaguar Darien responded

Hello, Your feedback is important to us here at Jaguar Darien and I would appreciate the opportunity to speak with you to address your feedback regarding your experience with our Service Team. Please email me with your preferred contact information. Thank you, Nick Hilton Jaguar Darien General Manager nhilton@penskeautomotive.com

January 06, 2020

Joe and his service team were incredibly professional and the most reasonable dealership in the New England region. Would definitely recommend them to anyone who owns a LR. More

by gdwn14
Recommend Dealer
Yes
Employees Worked With
David Auerbach and Joey
Jan 06, 2020 -

Jaguar Darien responded

Thanks for the great review! We'll let Joe and his team know to keep up the excellent work. We appreciate your business and your recommendation!

December 02, 2019

The dealership was very helpful and pleasant. The work was done in a timely and professional manner. I would recommend them to other Jaguar owners More

by Bob
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 02, 2019 -

Jaguar Darien responded

Hi Bob, thanks for the great review! We appreciate your business and hope to see you again.

November 30, 2019

Clean comfortable and no hassle.👍 while the could not do the Apple Play upgrade.....that was not their fault...loaner like every thing else was new and clean More

by Cjdane
Recommend Dealer
Yes
Employees Worked With
Paul was excellent
Dec 01, 2019 -

Jaguar Darien responded

Thank you, CJ. We appreciate your kind review. Let us know if there is anything else that we can help you with.

November 20, 2019

The service is great and when I picked up the car is so nice and clean and I’ll recommend the jaguar/Land Rover service More

by Armando.Olaes
Recommend Dealer
Yes
Employees Worked With
Paul Bialy
Nov 20, 2019 -

Jaguar Darien responded

Thank you, Armando! We're happy to hear that you had such a good experience with us. We'll be sure to pass along your kind words to our service team. We appreciate your business and look forward to seeing you next time!

November 16, 2019

The team at Darien Jaguar Landrover is an excellent group of individuals. The service department was more than accommodating to me and my family. I will absolutely recommend anyone who is looking for a Landr More

by Dcokeley01
Recommend Dealer
Yes
Employees Worked With
Eric (advisor). Joe ( service manager)
Nov 17, 2019 -

Jaguar Darien responded

Thank you for recommending our team to your friends and family. It is always a pleasure to assist you. We hope that you will continue to choose us when any future needs arise. Have a wonderful day.

November 15, 2019

great service! I don’t live in Connecticut and I was traveling on business and had car towed to dealer. They couldn’t have been nicer. Even gave me a ride back to wo More

by Lgrosser35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name. Apologies
Nov 16, 2019 -

Jaguar Darien responded

Thank you for taking the time to share your great experience with us! It was our pleasure to work with you, and We wish you all the best with your vehicle.

August 16, 2019

Incredibly efficient and organized Paul, my advisor was /is very knowledgeable on the shortcomings and intricacies of my LR4. He was punctual and helpful/patient. My LR problems were si More

by LR4LANDMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Audrey Scolny
Aug 17, 2019 -

Jaguar Darien responded

Thank you for the five-star review of Paul! We are thrilled to see that he was able to turn your experience around and get your issues resolved. We can't wait to share your kind words with him. If we may be of further assistance, please be sure to let us know.

July 28, 2019

Amazing staff I had a really good experience friendly and professional staff David amazing guy helpful and being attention to every detail definitely I will go back More

by Albkrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Auerbach
Jul 28, 2019 -

Jaguar Darien responded

Thank you for allowing our team to meet your automotive needs. David will be given your feedback. We appreciate your visit and look forward to seeing you again.

July 19, 2019

My 1st time there... great experience!! Can't I speak for everyone there. I've only met Paul Bialy, and had an amazing experience.. I would be more than happy to recommend him. More

by Danny7x3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bialy
Jul 19, 2019 -

Jaguar Darien responded

Paul will appreciate your recommendation, Danny. Thank you for visiting. We hope to see you again soon.

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