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Jaguar DFW

DFW Airport, TX

4.8
655 Reviews

1300 East State Highway 114

DFW Airport, TX

75261

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655 Reviews of Jaguar DFW

December 07, 2020

Great experience, no back and forth, the car was ready when I got there! I will buy from Park Place again. I loved dealing with just one person. Thank you!! I love my car! More

by jessicasellsquick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

December 06, 2020

Thank you for you professionalism and help when I bought my car. I appreciate your patience and for not pressuring me in anyway. Overall it was an enjoyable experience. Cheers! More

by winn9587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

winn9587, we really appreciate this positive review! Thanks so much!

December 05, 2020

I was referred to Kendall by someone that had previously worked with him. I found Kendall very easy to work with. He is very knowledgeable on the products offered. The buying and delivery experience coul More

by Don
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

Don, thanks so much for rating us so high! Be safe on the road!

December 04, 2020

I contacted Kendall Richards from the NorthEast about a Range Rover. Kendall was one of the most prompt and professional People I’ve ever had the pleasure to do business with. He made an out of state More

by Lasurman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

Lasurman, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

December 03, 2020

Service fell short..I bought my 2014 RR Sport to replace the master windows switch ($650 to replace + Labor) and the Door panel was not even put back correctly...on picking up the vehicle I noticed the door More

by robert.ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Carimi
Dec 04, 2020 -

Jaguar DFW responded

Hi Robert, thank you for taking the time to write a review about your experience. Our goal is to ensure that everyone who visits us has an excellent experience from start to finish, so I am sorry to hear that was not the case. We value every client and I would appreciate the opportunity to discuss this further. Please contact me at your earliest convenience at social@parkplace.com and I would love to connect you with our Manager. Thank you!

Dec 16, 2020 -

robert.ramirez responded

I talked with the service manager and he reiterated that this never happens, the technician has worked for a long time with them, nobody ever has reported this. There was never an offer to bring it back and we would take a look...I understand that there are things a technician looks for, if I bought in the vehicle for new tires, I would expect the tech to point out that my brake line where worn or the bushings needed replacing...I would welcome that. But in this case, not even ensuring that nothing else was loose, that even the door was set in place before giving it back to the customer...that to me is unexpectable. I was offered to bring it back by service rep....but that was going to cost me $$$.

December 03, 2020

Kendall Richards could not have been a better sales rep if he tried! Fair, no hidden fees or tricks, and the Dealership did a nice job. I was in an out, including a test drive, in under 60 minutes. More

by Daren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

Daren, thanks so much for rating us so high! Be safe on the road!

November 28, 2020

I had a great experience at Park Place Land Rover! They’re customer service and professionalism are top notch. I worked with Roxie Byars and she was fantastic! I highly recommend this dealership. More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxie Byars
Jan 05, 2021 -

Jaguar DFW responded

Hi, thanks so much for rating us so high! Be safe on the road!

November 21, 2020

Kendall Richards was awesome to work with. Bought a Range Rover sport from out of state and the experience was fantastic. Would recommend Kendall for anyone looking to buy a car. More

by NJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KENDALL RICHARDS, Kendall Richards
Jan 05, 2021 -

Jaguar DFW responded

Hi, we are delighted to see this rating! Have a great day!

November 16, 2020

Jaguar Land Rover DFW is an outstanding Park Place dealership because of sales people like Kendall Richards. The courtesy and respect he showed me while I viewed several automobiles was only exceed by More

by mb javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards, Kendall Richards
Jan 05, 2021 -

Jaguar DFW responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

November 03, 2020

Kendall Richards made buying my first car a great experience. He helped me understand some of the basic controls of my new F-Type and was very helpful in presenting all available options and extras f More

by jbarrios1357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Jan 05, 2021 -

Jaguar DFW responded

:-) Wow! Thank you for rating us so many stars!

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