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Jaguar DFW

DFW Airport, TX

4.8
655 Reviews

1300 East State Highway 114

DFW Airport, TX

75261

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655 Reviews of Jaguar DFW

June 23, 2018

Disgrace to parkplace This individual single handedly is the reason I will never spend another dollar with Park Place. I have personally spent over a million with this auto More

by ToddW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Syvrud, James McDonald, Randi Squier
Jul 05, 2018 -

Jaguar DFW responded

Todd, thank you for taking the time to provide feedback, and I assure you that our General Manager has diligently addressed the experience with our team. I understand that we could not come to terms on a deal, and we wish you the best of luck moving forward.

June 18, 2018

Great Dealership, very friendly and courteous staff Corbin Bracken was very helpful and went above and beyond to take care of our needs. The expediting of the Chrome Grill upgrade made my wife extremely More

by RAP60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Virnelson, Corbin Bracken
June 14, 2018

Great buyers experience Purchase of my new vehicle was relaxing and easy. They did a rest job of taking care of my needs and educating me on the vehicle. More

by jennetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Rozenblum
June 11, 2018

Seriously???? This is the second Service appointment I’ve had at this dealership and both experiences were terrible. From the delivery of the vehicle to the pick up More

by Yvonne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Miller, Dwayne, service Manager, outdoor crew that don’t seem to have a clew what they are doing!
Jun 20, 2018 -

Jaguar DFW responded

Yvonne, I want to extend our sincerest apologies for our misstep and miscommunication on this experience. Kelly Harper, our Service Director, would like to connect with you regarding this experience and next steps so that we can resolve your concerns. If you have yet to be able to connect with him, please feel free to send a message to kharper@parkplace.com or by phone at 214-366-5828. Again, I am sincerely sorry and our team will use this as a learning and training opportunity to avoid a similar experience in the future.

June 05, 2018

Great Customer Service Dave was great to deal with. He was always responsive to my emails especially since I lived out of town and we did the entire deal via text and email More

by Jakster1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Collinson
June 01, 2018

John Heshion Park Place Land Rover Jaguar This is my second purchase with Park Place and I could not be more pleased. John Heshion went above and beyond to make sure all of my needs were met. More

by Jewelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Heshion
May 29, 2018

Great Nice, friendly. Very informative. Not pushy. This was a great car buying experience from start to finish. Found a car online and called and spoke to a More

by Brysnt76903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Collinson, Chris Blackstock
May 25, 2018

Wow...Just Wow! When you talk about customer service - these guys are what you are describing. They went out of their way to get me where I wanted to be on a car. I More

by Michael S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Campos, Matt Woolsey, Barry Davis
May 21, 2018

Best and Easiest Car Buying experience! I've bought a lot of cars through the years. The entire process with Kevin was easy and fast! Excellent customer service all around. Thank you! More

by Kirsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Shevlin
May 18, 2018

Great Experience...as always! We live in Lubbock and about every 3 years we have no problem going to the DFW area to see Kevin to purchase a vehicle. I usually will email him out More

by Christie&Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Shevlin
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