Jaffarian Volvo - Service Center

RENE FISCHER, HAS TAKEN CARE OF ME 5 STAR SERVICE. RENE, MY SERVICE ADVISOR AT JAFFARIAN, HAS BEEN ABOVE AND BEYOND HELPING ME MAINTAIN MY 2012 VOLVO, CALM REASSURING, A ND A ABSOLUTE PLEASURE TO DEAL RENE, MY SERVICE ADVISOR AT JAFFARIAN, HAS BEEN ABOVE AND BEYOND HELPING ME MAINTAIN MY 2012 VOLVO, CALM REASSURING, A ND A ABSOLUTE PLEASURE TO DEAL WITH. EXCEPTIONAL PERSON TO DEAL WITH. ALWAYS A SMILE. BY DEALING WITH RENE. I KNOW I AM GETTING THE BEST SERVICE SERVICE POSSIBLE. PLEASE KEEP THIS WOMAN AT YOUR DEALER SHIP. I CERTAINTLY APPRECIATE ALL THE KINDNESS AND COURTESY SHOWN TO ME. A REAL NICE PERSONALITY AND A PLEASURE TO SEREVING THE CUSTOMER. THANKS MIKE OBRIEN. More

Smooth, quick service Whenever I have an issue or make an appointment for something to be done on my car it is a quick and smooth process. Very friendly staff and a pleasur Whenever I have an issue or make an appointment for something to be done on my car it is a quick and smooth process. Very friendly staff and a pleasure to work with. More

Scheduled Maintenance I brought my car in for it's scheduled maintenance and a cleaning, all was done well and in a reasonable amount of time as promised. I brought my car in for it's scheduled maintenance and a cleaning, all was done well and in a reasonable amount of time as promised. More

Recall Service Items We recently received a recall notice for our new 2017 Volvo XC90. I went on line to see that a second recall notice was also in the works. I called Ja We recently received a recall notice for our new 2017 Volvo XC90. I went on line to see that a second recall notice was also in the works. I called Jaffarian to schedule the handling of both recalls noticed. I was extremely pleased how easy and quick it was to get a convenient appointment. On the day of the appointment i arrived a few minutes early and again was delighted how easy and quick my car was taken in for service and the work completed. The waiting area was clean, well stocked with great snacks and so the 45 minutes we waited went very quickly. I can tell that they all did care in how the service was made user friendly and very professionally. Thanks for making my service appointment so pleasant. More

Perfect experience thanks to Renee Renee organized a complicated procedure including a loaner car for over 2 weeks! She is dedicated to ownership satisfaction and Jaffarian Volvo surpas Renee organized a complicated procedure including a loaner car for over 2 weeks! She is dedicated to ownership satisfaction and Jaffarian Volvo surpassed my expectations! More

As usual a wonderful visit at Jaffarian! This is by far the best experience I have had at a dealership, They really know their stuff whether you are getting service or fealing with the sale This is by far the best experience I have had at a dealership, They really know their stuff whether you are getting service or fealing with the sales department. More

Usual good service Comprehensive quality work as usual. No concerns ever as to whether the work will be done properly. I haven't been disappointed yet. If you value y Comprehensive quality work as usual. No concerns ever as to whether the work will be done properly. I haven't been disappointed yet. If you value your Volvo, let these guy service it. More

105,000 mile checkup . Told what price would be. No surprises. Have gone through many service agents. Rene is the best representative of your company. . Told what price would be. No surprises. Have gone through many service agents. Rene is the best representative of your company. More

Same Day Service Needed a new headlight. Seemed like a small task until you check out the video. Called at 1:30 PM. Half hour drive from dealership. Repair complete by Needed a new headlight. Seemed like a small task until you check out the video. Called at 1:30 PM. Half hour drive from dealership. Repair complete by 3:00. Great job. Reggie took excellent care of me. Fast, friendly service. More

Worst evperience of my life My car has been in the collision center for well over 2 months about 2 1/2. I have 2 Volvo's c70 & an xc90. The c70 is the one that i have not gotten My car has been in the collision center for well over 2 months about 2 1/2. I have 2 Volvo's c70 & an xc90. The c70 is the one that i have not gotten back and it is 8/13/16 and they got car on June 3rd, 2016 the insurance pay out was on 8/6/16 and I STILL DO NOT HAVE MY CAR BACK!!!!!!!!!! This is the worst display of gross negligence & of customer service ever! I even called Volvo of US and the could not believe this. Now i am in a massive battle with Jaffarian. I have been lied to for weeks with tomorrow we will bring the car or with 1 to 2 days for over a month, but still no car. This is a VERY BAD dealership but the worst customer service i have ever experienced. I would not recommend them ever i already sent a friend to another dealership to buy her brand new xc70. My rating on this dealership would be a zero across the board. I have talked to everyone from owner, GM, and down. Horrible treatment of a very loyal customer whom will never buy nor recommend again!!!!!!!! i did pass this along to all my friends and Tennis colleges of which only bought Volvo's until now and this also has to do with the fact that have been in a very long battle with cancer (stage 4) breast, bone, & liver and they treated me like garbage & still no car!!!!!!!! Volvo of the US are trying to help me now i will not deal with rude service nor anymore lies. My focus will be on saving my life! Marie More