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Jaffarian Volvo - Service Center

Haverhill, MA

4.3
134 Reviews

134 Reviews of Jaffarian Volvo - Service Center

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April 07, 2017

Simple oil change resulted in 800.00 bill and 1 week later.. I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce ru More

by HateVolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gavin Jaffarian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
Apr 18, 2017 -

HateVolvo responded

So the dealers response to this review was a telephone call to me saying "You gave us a bad review, we don't want your business any more and you're not welcome here".... United Airlines treats their customer better than that. By the way, the radio, Bliss system, backup camera failed again just 4 days after they fixed it.

March 23, 2017

Software Upgrade A signal came on that asked me to visit my dealer, which I did. A no-cost computer upgrade was completed on my 2017 S90 Volvo.. More

by KAY1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Collins
March 14, 2017

Body work Joe at the body shop was excellent. My whole little fender bender affair couldn't have gone more smoothly. Rented a car from you while they did the wo More

by buckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in the body shop
March 02, 2017

Feelin' good Had my very high mileage S60 serviced top to bottom. Left feeling like a new car. Very pleased. Would not be surprised to get 100,000 more out of it. More

by Bob OBrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie and Rene
February 26, 2017

Long delay , but good outcome! Due to the delay by the extended warranty company, the repair took about a week. That was not the fault of the service department. The repair itself More

by Volvoowner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee, Reggie
February 18, 2017

A Pleasure Everyone is so helpful and pleasant. Nice to have the free car wash as well. Overall the service experience is always a positive! Would certainly reco More

by Cathie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene - service. The guy that checked me in was very pleasant as well but don't remember. I have seen Reneon multiple visits.
February 09, 2017

Great service Had a software issue with a 2017 XC 90 recently purchased. Renee was unbelievable. Persistent in her effort to resolve while keeping us in mind. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
January 21, 2017

The best of the best The service staff are the most friendly people you could meet. This visit was for a state inspection and to fix a brake light problem. I set up the ap More

by gedt222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene, Ben Collins
January 19, 2017

Excellent Service I called due to a nail in my tire and was able to go right up to the service. They took my car right in, fixed the tire and washed and vacuumed the ca More

by K. Maguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
December 30, 2016

Great work on the part of service dept. I had my new Volvo in for two minor service items in the last month. Got a great loaner car, and my service experience was excellent. More

by Volvo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene ........
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