134 Reviews of Jaffarian Volvo - Service Center
Overcharged me, argued, and did not honor coupon they sent me for oil change. All the suggested services are way overpriced, find and independent shop. sent me for oil change. All the suggested services are way overpriced, find and independent shop. More
Really friendly staff, they answered my Questions and were really outgoing and polite thank you were really outgoing and polite thank you More
Outstanding - The Video explanation of the service was great Parts needed to be ordered and the video explaining the service needed was informative and efficient. The waiting are was excellent and great place t Parts needed to be ordered and the video explaining the service needed was informative and efficient. The waiting are was excellent and great place to work while you wait for the car. Coffee and beverages were first class. More
Routine maintenance and cleaning Everyone at Jaffarian is always professional and knowledgeable. Renee in service is great. Service was completed timely and as well as expected. We' Everyone at Jaffarian is always professional and knowledgeable. Renee in service is great. Service was completed timely and as well as expected. We'll be back. More
Great service! Rene, as always, is on top of everything! Nice waiting area, nearby bathrooms, and snacks. Rene explains items in plain English, and has a friendly Rene, as always, is on top of everything! Nice waiting area, nearby bathrooms, and snacks. Rene explains items in plain English, and has a friendly manner. More
Customer Service is important Rene and Reggie in the service dept handle the customer service with efficiency and professionalism. The waiting area is clean and comfortable enoug Rene and Reggie in the service dept handle the customer service with efficiency and professionalism. The waiting area is clean and comfortable enough to spend 2-3 hours while waiting for your vehicle to be serviced. Also appreciated the video service for a quick look under the car and pointing out problem areas when necessary and also noting if areas and parts are still in good condition. Great addition to the service dept. More
terrific service On Saturday my tire exploded as I was traveling with my dog in the back seat. For the first time, I used the Volvo app to request service. To my ama On Saturday my tire exploded as I was traveling with my dog in the back seat. For the first time, I used the Volvo app to request service. To my amazement I received a call within 2 minutes and had roadside service within the time stated( (1/2 hr.). I called Jaffarian to see if I could come.there immediately with the spare donut tire and to ask if ok to bring my dog. The service personnel were busy so the receptionist went downstairs ti check. I received a text to come in and ok to bring the dog. Within an hour(at most) I had a new tire and was driving away. Top service and no overselling, Really nice people. More
Service I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi a I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi and great coffee, my vehicle was fixed and washed before I could finish my coffee, this is my first Volvo and because of Jaffarian it won't be my last, from sales to service they have it right.. More
Service Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian se Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian service to anyone. More
Quick and Easy First Maintenance Visit It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I b It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I brought the car in at 8, chose the free car wash over the available premium options and sat down with my magazine and phone in what is a very spacious, comfortable waiting room. The car was ready in an hour, sitting out by the door for me to drive it away. The experience could not have been much better. More