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Jaffarian Volvo - Service Center

Haverhill, MA

4.6
219 Reviews

219 Reviews of Jaffarian Volvo - Service Center

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June 07, 2025

Sensitive to customer's needs, very professional however I would like to have more due diligence as my car stayed a day longer at the service center given the problem that needed to be resolved. Battery rec More

by arun_nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narek Demirtshyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

The place is clean and the service was done timely. The people are friendly and respectful. More

by e.seneres
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Always red carpet service here. Repairs always fixed the first time and done right. Ive bought over 5 cars over the years, its the only play id go!!!! More

by precisionpowersportllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

They tend to run on time with service requests. The staff are nice, friendly and knowledgeable. More

by DARSPEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moran
Jun 04, 2025 -

Jaffarian Volvo responded

DARSPEN2, On behalf of Morgan and the entire team here at Jaffarian; 'Thank You' for taking the time to share your 5-Star experience. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

June 02, 2025

I had a sticker-tire rotation-front end alinement. On my way home the lights went off in my car and I had to call and bring the car back. This is not up Jaffarian’s standards. The manager did a great More

by 9783875274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jaffarian Volvo responded

Hi 9783875274, Sorry to hear we missed the mark initially but I am glad to hear that Rob was attentive immediately and made it right in the end. And thank you for allowing us a second chance... Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

June 02, 2025

I received fantastic service by the Jaffarian Volvo team, who kept me fully informed throughout the appointment. More

by MARK.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Abbott
June 02, 2025

Always get professional service from Jaffarian Volvo Toyota Service . Car gets washed after they are finished 😊 More

by iveern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lavoie
June 02, 2025

I took my car due to an alternator’s issue and got covered by warranty and but the service provided by Morgan, Jesus Bless Your Soul and God guard you in your ways and hope the Holy Spirit finds you e More

by Bryan J Godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan, Service front desk
June 02, 2025

Service manager is super nice and accommodating. Always feel like I am in good hands! More

by mpruds27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Jonathan was fantastic - he was incredibly helpful and is a big reason I have such faith in Jaffarian Volvo. More

by ACB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jaffarian Volvo responded

Hi ACB, We think Jonathan is fantastic too and we are ecstatic to have him on our team. And thank you for acknowledging him with such a glaring review. Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

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