Jaffarian Volvo - Service Center

Very friendly and courteous towards my wife and I. They answered ancillary questions about different workings around the steering wheel. They answered ancillary questions about different workings around the steering wheel. More

Friendly and efficient staff . Knowledgeable service personnel. Never been disappointed with their superior service so far . Knowledgeable service personnel. Never been disappointed with their superior service so far . More

Giving Jaffarian a 2 because they did a great job doing a 4 wheel alignment on my 2021 V90, well done! I am also giving Jaffarian a 2 because I also had to have an additional remote key programmed. I purchas 4 wheel alignment on my 2021 V90, well done! I am also giving Jaffarian a 2 because I also had to have an additional remote key programmed. I purchased the blank key from a certified Volvo parts dealership, Boston Volvo Village for $175.00. The programming of the remote by Jaffarian cost $299.00. $113.00 in parts and $186.00 in labor. All in $474.00 for a key which in my opinion is ridiculous. As I waited for my service to be completed I noticed that my 2010 Volvo V70 that I traded in for $1,600 in February of 2024, for my current V90 was in the showroom as an advertisement for "Paint Protection" because the vehicle was kept in pristine condition by me for 15 years and 256,000 miles. I never had the paint protection service by Volvo. This indicates a level of dishonesty on the part of Jaffarian Volvo which makes me think if the dealer is willing to do that I imagine they have no problem charging an inflated cost to program a remote key. More

exceeded expectations for servicing my Toyota Rav 4 hybrid. The waiting area was clean and quiet allowing me to work. hybrid. The waiting area was clean and quiet allowing me to work. More

Mike (sales), Amy (finance), Ben (tech) all top-notch. Excellent experience purchasing my new Volvo. Ben, in particular, is a great teacher with immense knowledge and patience! I live west of the city and Excellent experience purchasing my new Volvo. Ben, in particular, is a great teacher with immense knowledge and patience! I live west of the city and Haverhill is a hike -- worth the trip. I highly recommend the dealership. Allison More

Smooth service: setting appointment to timely completion …staff are friendly and efficient… additional requests accommodated easily …staff are friendly and efficient… additional requests accommodated easily More

This service department is great . Good communication. And I so appreciate the loaner car . The only complaint was that my car was on empty when dropped off. I would have paid for you Good communication. And I so appreciate the loaner car . The only complaint was that my car was on empty when dropped off. I would have paid for you to fill it up . More

Best auto experience I've ever had. Jaffarian automotive is my only dealership. Thank you! Jaffarian automotive is my only dealership. Thank you! More

Courteous professional knowledgeable. The staff understands the car and explain to the customer the finer points. The staff understands the car and explain to the customer the finer points. More

Had to wait too long for my husbands car And he was late getting back to work getting back to work More