Jaffarian Volvo - Service Center

Great service We have been coming to Jafarian for seventeen years and have always had good service. The staff is knowledgable and friendly and they have always ser We have been coming to Jafarian for seventeen years and have always had good service. The staff is knowledgable and friendly and they have always serviced our vehicles in a timely manner. More

Rene is always great to deal with! They are always pleasant and greet you with a smile. They have always treat me will. They take care of my any concerns I may have with my car. They are always pleasant and greet you with a smile. They have always treat me will. They take care of my any concerns I may have with my car. More

Superb Customer Service I called to make an appointment to have my power steering looked at and was able to come in the very next morning. My issue was resolved in 2 hours w I called to make an appointment to have my power steering looked at and was able to come in the very next morning. My issue was resolved in 2 hours while I waited. The service rep kept me informed of what was going on with my car at each step in the process and requested my permission and told me the cost before any work was performed. The waiting room was very comfortable. I brought my laptop to work while I waited and was happy to find a couple of desks just for that purpose. Not to mention the free coffee, water, Welch's juice and snacks were a nice treat too. This Volvo dealership is not the closest to my home, however, the extra ride is well worth it each and every time! More

30,000 mile check up Always a welcoming crew when you enter. Ready to start your vehicle process right away. Check on you through the process. Always a pleasant experience Always a welcoming crew when you enter. Ready to start your vehicle process right away. Check on you through the process. Always a pleasant experience. More

Great Dealership with Super Friendly Staff Every look frward to visiting your dealer? I do, the staff are absolutely friendly, the waiting area is set up for business while waiting for a servic Every look frward to visiting your dealer? I do, the staff are absolutely friendly, the waiting area is set up for business while waiting for a service to complete.. When I have needed a loaner it has always been a late model vehicle that I might be interested in purchasing. Even the free coffee is Starbucks, outstanding. I like the cleaning service that is offered, my last visit was for my wife's Xc60 and it is always a treat to return it to her immaculate inside and out. More

Volvo service Then helped me out immediately when I called about my engine light. They also provided me with a car to use Great device as always Then helped me out immediately when I called about my engine light. They also provided me with a car to use Great device as always More

4 new tires & full align. wk before, told my alignment faile Priced 4 new tires w/Jaffarian; got better deal and alignment w/Town Fare. Week later at Jaffarian for other work, Jaffarian Volvo indicated alignmen Priced 4 new tires w/Jaffarian; got better deal and alignment w/Town Fare. Week later at Jaffarian for other work, Jaffarian Volvo indicated alignment failed, tried to sell me $99.99 alignment. Took back to Towne Fare, who said they've heard the story before, and gladly retested and showed alignment was within specs. Just want honest service from Jaffarian, not scare tactics. Told neighbor, who also was jerked around by Jafarian More

Great experience at Volvo service! Volvo service department was prompt and thorough. The service manager, Dale, made sure all work was completed in the timeframe discussed. When I picke Volvo service department was prompt and thorough. The service manager, Dale, made sure all work was completed in the timeframe discussed. When I picked up my car, Dale reviewed the work that was done and confidently assured me that my concerns were resolved. Wonderful experience from beginning to end. More

Great Service I have been using the the Jaffarian Volvo Service Center for several years. They are very good and are honest. I feel that they do what needs to be do I have been using the the Jaffarian Volvo Service Center for several years. They are very good and are honest. I feel that they do what needs to be done and do not add on or make up extra problems that need to be fixed. They tell me if an issue really needs to be fixed or not and they also tell me if something is emergent, can wait till the next service, or if something is broken but is not a safety issue and is up to me to decide if I want it fixed or not. The passenger side door lock on one of my Volvo does not go down all the way sometimes. They told me it was was up to me whether I wanted it fixed or not. I decided to just check that the door is locked each time I lock the car rather than fix it. There was no pressure at all that it needed to be fixed. I once had tires replaced at another auto shop (not a Volvo service center) who said that the front tie rod and rear brake rotors/pads needed to be replaced. They told me it was emergent and a safety issue and if I drove out of their facility without getting it fixed, it would be at my own risk. The cost was estimated to be about $800. I took the car over the Jaffarian Volvo who squeezed us in and told us the front tie rod was in good shape and the rotors/brake pads were fine. As someone who does not know much about cars, I really appreciate their honesty. Their waiting room is also comfortable with lots of space and free WiFi. I went to a Volvo Service Center at another dealership which was cramped and crowded with extremely rude staff. More

Solid service without surprises I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. The I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. They're very professional, they keep me informed and they do NOT perform unnecessary work. They also have a great waiting area with complimentary refreshments. I will continue to have my volvo serviced there. ** Two thumbs-up! ** -BMcD More