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Jaffarian Volvo - Service Center

Haverhill, MA

4.6
301 Reviews
Call Service Center (978) 372-8551

301 Reviews of Jaffarian Volvo - Service Center

Sort by
September 06, 2025

Excellent service the customer service team is very helpful when I called. Bianca took good care of me getting my truck scheduled for a recall More

by Lfoote981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
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Sep 06, 2025 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 05, 2025

JAFFARIAN was absolutely the best when fixing my. Joe who initiated all services I needed was fantastic. Thank you Laura Costello More

by LCOSTELLO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Foss from the collision department.
Report | Print
Sep 05, 2025 -

Jaffarian Volvo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jaffarian Volvo to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 03, 2025

It was a very good experience. The salesman was most helpful and courteous. Thank you More

by csimone1947
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Sep 04, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 01, 2025

The car wasn’t even paid attention to for 48 hours after I brought it in. Therefore, I had to rent a car for 4+ days instead of two days. When I had a service earlier in the summer, I was told they were ple More

by caaydin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Jaffarian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Jaffarian Volvo responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

September 01, 2025

Outstanding service excellent sales men would highly recommend to others Toyota in Haverhill to others. More

by joshuarivera747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grullon oliviel
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Sep 01, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 01, 2025

Good customer service and nice waiting area, also like like the coupons and service specials More

by EKRAMY_CHAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 01, 2025

Great service and communication from the booking to the service date. Would recommend to anyone looking for service for their Volvo. More

by mforzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 31, 2025

Thank you Rob, Jonathan and Craig for making sure my service visit goes as smooth as possible like always! More

by hysen17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 31, 2025

Jonathan is the best in the business! ! Thank you for always taking care of my car! More

by hysen17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 31, 2025

Thank you for always taking care of my car and providing excellent service! Jaffarian volvo is the best! More

by hysen17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hysen Mehmeti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vengren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lohar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

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