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Jaffarian Volvo - Service Center

Haverhill, MA

4.3
144 Reviews

144 Reviews of Jaffarian Volvo - Service Center

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May 09, 2025

Service center employees should be more approachable. I dropped of my new 2025 Camry and instead of looking up my vehicle "Which they would have seen I purchased the car from the dealership" I was asked, More

by carltoncfm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Jonathan is a true professional who knows how to balance the needs of his customers with the needs of the business. He is the primary reason I have been a loyal customer for several years. He is also the pr More

by sanjoemcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harutyun Yesayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

confirmed fantastic choice to have bought the car like you excellent service. Ali was a very cordial and well-thoughtful person.. More

by Fredy Quingalahua and Cristhian Tomala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
May 06, 2025

Completely overpriced and takes advantage of the customer . Horrible! Terrible customer service . Not friendly at all More

by ericamcewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Jaffarian Volvo responded

Hi Erica, I am perplexed by your review and would like to learn more; was it the result of the quality of the service provided or the cost of it. Would like to learn in more detail and my direct contact is below if you want to provide such via e-mail. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 04, 2025

The salesmen gave me the impression over the phone that I might find a car for the right price and he was spot I felt they were more genuine than I was used to More

by hmarucciwellman
Recommend Dealer
Yes
Employees Worked With
Mike mancini
May 02, 2025

All the people are very nice. Especially Craig and Kaitlin. That’s all I have to say. More

by Daleritter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Jaffarian Volvo responded

Dale, Your kind words and positive reinforcement mean a lot to us. We appreciate you taking the time to post such a great review and we will continue to provide service with a smile for your ownership journey. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 01, 2025

Nice clean dealership. Bought many cars here over the years. Prices of new cars have made me look at used cars so haven’t bought one here in awhile More

by NICK.PRIMPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega - Service 5 star
May 01, 2025 -

Jaffarian Volvo responded

Hi Nick, Thank you for your continued loyalty! We appreciate your business and value you as a customer. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 01, 2025

Quick and easy Jonathan was very efficient and responsive. My car was wash and cleaned when i arrived to pick it up. More

by NDEMIRTSHYAN
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Infante
May 01, 2025 -

Jaffarian Volvo responded

NDEMIRTSHYAN, Thank you for the 5-Star Review! We are thrilled to hear you had such a positive experience with us. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 01, 2025

Excellent They were very helpful and responded to all my questions and concerns quickly Friendly More

by GDMARTIN51
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Infante
May 01, 2025 -

Jaffarian Volvo responded

GDMARTIN51, Thank you for the kind words on your positive experience. We appreciate your review as much as your trust. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

April 29, 2025

Jaffarian has always been an outstanding service center - we have been customers for aroud 25 years and through 4 different Volvos More

by THOMAS.DOYLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Jaffarian Volvo responded

Thomas, Thank You for both your loyalty and your 5-Star Review! Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

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