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Jaffarian Toyota - Service Center

Haverhill, MA

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315 Reviews

315 Reviews of Jaffarian Toyota - Service Center

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February 21, 2019

Having car serviced is a pleasure David Yaboujian is so easy to deal with. Our two years of free service is up, and he told me about a special deal for the next 20,000 miles of servic More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yaboujian
February 17, 2019

New car first service Brought car in for first service. Made feel welcome and turn around time was fast.excellent service all around. Pleased with service by a great team. More

by Killala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Desk - Ernesto
February 17, 2019

Outstanding Customer Service on 2/16/19 I went in for an oil change on 2/16/19 at Noon and received exceptional customer service at the desk. David Yaboujian went above and beyond to ensure More

by I suck 193372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yaboujian
February 10, 2019

Wonderful service Team Once one pulls into the garage, immediately the serve team goes to work. They are Professional, knowledgable, courteous and quick. They value your tim More

by taudette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Chris Holder
February 05, 2019

Excellent service Accommodating with a short notice. That's a must with busy professionals. Offered a loaner on the spot. Everything thoroughly explained and complet More

by Tmolus2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Montejunas
February 03, 2019

Jaffarian went out of their way to make things right I had a snafu (bad airbag sensor) with a new vehicle that Jaffarian went out of their way to correct. I really appreciated that they went the extra m More

by jjm386
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim
February 01, 2019

Excellent customer service. This is where I bring my vehicle for all services. The customer service is excellent, the prices are fair And I can always count on them to do an exce More

by greggates@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Y
January 11, 2019

40000 mile service Called for appointment for 40000 mile service. I got a convenient time. I was greeted promptly. Car was ready when promised. Car has had 0 problems More

by Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Defrancesco
December 20, 2018

christmas surprise I knew my car needed a lot of work and maintenance. Renee was very professional and the technician provided a video of what needed repair versus what More

by tony0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
November 03, 2018

Never Again I setup an appointment for an “oil change”. I later got an automated email describing the service that was to be performed, which only mentioned an oi More

by AndyDufresne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 12, 2018 -

Jaffarian Toyota responded

Thank you for the valuable feedback Andy. I am sorry that your visit did not go as well as would have liked. We care a great deal about our customers. We have been in business in Haverhill for over 75 years and whenever a problem arrives I personally want to do all I can help solve it. Please contact me so I can work on resolving this. Thanks for the time. Frank Smith General Manager: 978-234-1211, fsmith@jaffarian.com

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