
Jacobs Mitsubishi
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Sales personnel as very friendly and knowledgeable of the vehicles that were being sold at this location. I had a great experience buying a new car at this location. This has been my third Mitsubishi I hav vehicles that were being sold at this location. I had a great experience buying a new car at this location. This has been my third Mitsubishi I have bought. I have been treated nice by all the employees. Can't say enough about the staff there. Keep up the good work. More
We purchased a used Grand Cherokee and paid cash on May 15, 2023 . We never even made it home when the engine light came on. Took it back the next morning and all they did was clear the codes which were fr 15, 2023 . We never even made it home when the engine light came on. Took it back the next morning and all they did was clear the codes which were from hearing issues. Again never made it home before the engine light. Took it back on a Tuesday afternoon and picked it up on Friday with a windows switch replaced, nothing done to motor. Again never made it home but this time it’s over heating. Took it to our mechanic in Brooksville who told us bad heads. Jacob’s didn’t believe us, though they truly knew this was a bad motor and towed it to their shop in New Port Richey and it’s been in pieces there since the 26th of May. Still no car and it’s August 1st. This is not a dealership to trust or have faith in. I will be contacting an attorney and we will go from there. **update** We received a call yesterday morning from the new General Manager of Jacob’s who has taken over this issue and has resolved it for us. Our Grand Cherokee will be coming home Thursday or Friday and all our issues were discussed. We are very happy with the new results and it is actually having a great outcome. Thank you to Jacob’s GM. More
Wonderful experience,quick,easy and convenient. Very pleasant and polite . The car was brought to location and to work for test drive. Very pleasant and polite . The car was brought to location and to work for test drive. More
BUYER BEWARE! !! STEER CLEAR OF THIS SHADY BUSINESS!! We bought a 2019 Ford T250 high top extended van. Upon driving it home from dealership, the engine light ki !! STEER CLEAR OF THIS SHADY BUSINESS!! We bought a 2019 Ford T250 high top extended van. Upon driving it home from dealership, the engine light kicked on. Contacted them IMMEDIATELY that next morning. They said bring it in, they'd look at it. What they actually did was clear the code to get the engine light to kick back off to make us go away. Turns out after taking it elsewhere to see what that code was, it is perm lockout code (which was over 30 days old since in perm lockout, we had the van less than 1 hour of this engine light kicking on). Turns out, we were sold a $41,000+ vehicle with MAJOR problems. They wanted to wait it out until extended warranty kicked in (per their employee, which turns out is ILLEGAL for a dealership to do, extended warranty refused the claim). So now to fix this problem that they knowingly sold to us, it will be another 4k which they flat refuse to acknowledge. Be VERY wary of this place. They will pass you around pretending to be of assistance, when in all reality they have ZERO intentions of remedying absolutely anything. We will be contacting a consumer auto fraud atty as well as the consumer fraud division over dealerships. More
100,000% MAKE THE PURCHASE: I absolutely love this whole team! Drove over two hours to come check out a bulletproof SUV, with my mom and 1 year-old-daughter, only to ended up getting my father an incredibly team! Drove over two hours to come check out a bulletproof SUV, with my mom and 1 year-old-daughter, only to ended up getting my father an incredibly safe, gorgeous, reliable, and almost 100% brand new vehicle. ♥️ From calling first thing in the morning, speaking with their lovely associate over the phone, and setting up an appointment for that afternoon- I was so prepared on my own before and with her suggestions plus a detailed email of ALL the vehicles we spoke about, I was so very exited to check out the SUV I had called about and HOPED to see the Jeep I was dreaming about. Once we arrived, the three of us ladies were met with the kindest assistance by the team and the gentleman who helped us with our visit- ALL THE WAAAAY OVER HERE -just so happened to be a friend of mine from when I attended college and was living south of Raymond James Stadium, Obi. Obi and I hadn’t spoken in over 10 years; however, his professionalism knew no limits! I had no idea who he was when we shook hands, but I knew his name was familiar and it gave me an amazing sense of security and trust in the team handling this very important purchasing decision. He asked me questions about why I chose the car and what were the most important reason for choosing these particular vehicles, and he brought out my two choices and test drove the Jeep I had wanted. While we were taking the Jeep through a series of different terrains with my mom and daughter in the back seat, I asked where I knew him from and it was only then that I realized he was someone from so far away!! After this, everything about why I was drawn to this shop made more sense!! The universe brought us here because their whole team took care of my family. Instead of getting the car I wanted, they helped me find a car that worked with the future of my family and that I really loved. I was trying to go for something different than what I had always known and Obi helped me take care of my dad AND my daughter all in one swift meeting. It was more important to me that my family was safe and as someone who I realized KNEW ME- I immediately let my guard down and Obi, the General Manager, the Finance Man, even The Gorgeous Lady with Red Hair- who let my little girl play with her duck all day -they ALL took care to get us through communicating across the state and delivering my father the car and keys. Obi was so great in helping out our family and made me feel so comfortable saying that, YES- when I do come back to get my Bulletproof SUV -I’ll know exactly where to go, because I know just the right guys to find the most beautiful exotic cars, Jeeps with the right amount of unique flair, and all of these Ladies and Gentlemen gave us the honesty and love that you deserve when buying a car to protect and take care of your family. More
Wonderful service, well maintained vehicle, good negotiation on price. Great location, plenty of discussion. Very transparent. negotiation on price. Great location, plenty of discussion. Very transparent. More
Amazing service. Mr. Oby was the best guy in this world taking care of Us. We bought the car because of Mr. Oby. The dealer is amazingly beautiful and the people who Mr. Oby was the best guy in this world taking care of Us. We bought the car because of Mr. Oby. The dealer is amazingly beautiful and the people who work there are very kind. More