Jacobs Mitsubishi Wesley Chapel - Service Center

Doug was very helpful and took good care of Mitsu! ! He took the time to go in to detail about everything that was on my paperwork which I really appreciated! ! He took the time to go in to detail about everything that was on my paperwork which I really appreciated! More

All the sales team and finance team was easy to work with especially our sales associate Archie. Dealership went out of there way to make sure the process was smooth and easy. especially our sales associate Archie. Dealership went out of there way to make sure the process was smooth and easy. More

Quick and easy. No upsell and to the point. Super friendly and I will be sure to get all my service at this location. No upsell and to the point. Super friendly and I will be sure to get all my service at this location. More

Devon Belle was fabulous. . I had my 30,000 miles check up and I was in and out in no time !!! . I had my 30,000 miles check up and I was in and out in no time !!! More

I was sold an SUV for $10,000 that ended up needing $7,000 worth of repairs. within a month and a half half of having the car, it was already breaking down, I brought the car back to the dealer and was $7,000 worth of repairs. within a month and a half half of having the car, it was already breaking down, I brought the car back to the dealer and was told beforehand that they would cover it for me and then ended up charging me. They didn’t try and help me out in anyway, Archie was great but everyone else is completely unprofessional. I would never recommend this dealership to anyone else. More

I’ve been dealing with the same issue since the purchase of the car in July. The issue is still not resolved and it doesn’t seem like they will do what they promised. Also when picking my car up after leav of the car in July. The issue is still not resolved and it doesn’t seem like they will do what they promised. Also when picking my car up after leaving it there for four weeks there was overspray covering the entire car. No one ever has a solid answer. There’s so much more. There may be a few honest people there but I’m gonna say not many. More

I'm a bit disappointed with the lack of attention to my issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. More

The service given by Chris Diaz was exceptional, he was very professional and kind. He kept me informed of the process while I waited for my car to get service. I was truly impressed with the service, I wi very professional and kind. He kept me informed of the process while I waited for my car to get service. I was truly impressed with the service, I will most definitely be a returning customer the next time I look for a new car! More