Back

Jacobs Mitsubishi Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
91 Reviews

91 Reviews of Jacobs Mitsubishi Wesley Chapel - Service Center

Sort by
January 01, 2024

Quick and easy. No upsell and to the point. Super friendly and I will be sure to get all my service at this location. More

by GRADYHINCHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug In service.
December 19, 2023

Devon Belle was fabulous. . I had my 30,000 miles check up and I was in and out in no time !!! More

by HOUNDMOM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Belle
December 16, 2023

I was sold an SUV for $10,000 that ended up needing $7,000 worth of repairs. within a month and a half half of having the car, it was already breaking down, I brought the car back to the dealer and was More

by ariel.millard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deven
December 06, 2023

I’ve been dealing with the same issue since the purchase of the car in July. The issue is still not resolved and it doesn’t seem like they will do what they promised. Also when picking my car up after leav More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several different service persons. Jason and Sales person was cool
December 04, 2023

I'm a bit disappointed with the lack of attention to my issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. More

by tgreen6755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of service department managers.
November 03, 2023

Chris has exceptional customer service skills. He is responsive, knowledgeable and communicative about the needs of my car. More

by eknoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 03, 2023 -

Jacobs Mitsubishi Wesley Chapel responded

Thank you so much for the excellent marks! We are very happy that Chris gave you such an excellent experience :)

October 19, 2023

Service Advisor Chris Diaz went out and beyond. Excellent Customer Service highly recommended. Customer área was top notch. More

by chpescetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz
Oct 19, 2023 -

chpescetto responded

Chris Diaz, an excellent employee, a good advisor, gave me good recommendations for my vehicle. I am satisfied with his attention, very professional.

October 19, 2023

The service given by Chris Diaz was exceptional, he was very professional and kind. He kept me informed of the process while I waited for my car to get service. I was truly impressed with the service, I wi More

by guadalupe.ibarra32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diaz, Chris
October 13, 2023

So helpful! !! Wonderful service! HIGHLY RECOMMEND! I will be using them for all of my service needs! More

by leslie.zenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 09, 2023

The service writer was very attentive and updated me on the work that was getting completed. They did a great job, I would definitely buy another car from this dealership. More

by winnamy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emiliano Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Hill
...
6
...