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Jacobs Mitsubishi Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
94 Reviews

94 Reviews of Jacobs Mitsubishi Wesley Chapel - Service Center

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January 22, 2024

I perched 2017 bently bentayga is very good deal around 500 mile cheapest bentley i got excellent deals here More

by samadkhan818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Archie Adams, Richard Bowen, Joshua Pagan
January 16, 2024

Doug was very helpful and took good care of Mitsu! ! He took the time to go in to detail about everything that was on my paperwork which I really appreciated! More

by jmeleemalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug - service manager , Archie Adams, Richard Bowen
January 09, 2024

All the sales team and finance team was easy to work with especially our sales associate Archie. Dealership went out of there way to make sure the process was smooth and easy. More

by marshall.mchenry78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Adams
January 01, 2024

Quick and easy. No upsell and to the point. Super friendly and I will be sure to get all my service at this location. More

by GRADYHINCHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug In service.
December 19, 2023

Devon Belle was fabulous. . I had my 30,000 miles check up and I was in and out in no time !!! More

by HOUNDMOM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Belle
December 16, 2023

I was sold an SUV for $10,000 that ended up needing $7,000 worth of repairs. within a month and a half half of having the car, it was already breaking down, I brought the car back to the dealer and was More

by ariel.millard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deven
December 06, 2023

I’ve been dealing with the same issue since the purchase of the car in July. The issue is still not resolved and it doesn’t seem like they will do what they promised. Also when picking my car up after leav More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several different service persons. Jason and Sales person was cool
December 04, 2023

I'm a bit disappointed with the lack of attention to my issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. More

by tgreen6755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of service department managers.
November 03, 2023

Chris has exceptional customer service skills. He is responsive, knowledgeable and communicative about the needs of my car. More

by eknoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 03, 2023 -

Jacobs Mitsubishi Wesley Chapel responded

Thank you so much for the excellent marks! We are very happy that Chris gave you such an excellent experience :)

October 19, 2023

Service Advisor Chris Diaz went out and beyond. Excellent Customer Service highly recommended. Customer área was top notch. More

by chpescetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz
Oct 19, 2023 -

chpescetto responded

Chris Diaz, an excellent employee, a good advisor, gave me good recommendations for my vehicle. I am satisfied with his attention, very professional.

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