Jacobs Mitsubishi Wesley Chapel - Service Center

Very good service staff. They are friendly and know their jobs well. My car was done in under an hour. I was very pleased with the service They are friendly and know their jobs well. My car was done in under an hour. I was very pleased with the service More

I’m really appreciating every visit to Jacob’s Mitsubishi for all the right reasons. Every staff member treats me with genuine care for me and my car. They attend to me as soon as I walk in the door. Answer for all the right reasons. Every staff member treats me with genuine care for me and my car. They attend to me as soon as I walk in the door. Answer all my questions with patience and excellence … go the extra mile for me … I love coming here and am enjoying getting to know more and more of the men and women who are. Thank you everyone from the Sales Mgr, Richard Bowen to the people in the service department. More

Fast and quality service. I will take my vehicle there again. Nice folks and a professional atmosphere. I will take my vehicle there again. Nice folks and a professional atmosphere. More

Most wonderful experience I’ve ever had buying a car. Personable, patient, helpful. Friendly, knowledgeable … I highly recommend! Personable, patient, helpful. Friendly, knowledgeable … I highly recommend! More

Richard the Sales Manager is everything you can ask for in a Manager..A few minor issues and he himself took care of the issues to make sure I was a happy customer in a Manager..A few minor issues and he himself took care of the issues to make sure I was a happy customer More

Service department personnel worked fast and efficiently to get me in and out. Thanks for the help. to get me in and out. Thanks for the help. More

Great customer service, the sales representative was cordial. Will return to service my vehicle again. cordial. Will return to service my vehicle again. More

Christine was so pleasant to deal with . . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership More

Very professional and comfortable experience with the dealers at Jacobs! Thank you guys!!thank you dealers at Jacobs! Thank you guys!!thank you More

Jalen was a good sales person, not pushy but doesn't follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we we follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we were told at that time it would be taken and filled up. Never done. Then when we left it to get the addl phob we advised the passenger door lock was not working. Please follow up with the key guy and we were advised it worked. Husband tried it and it did not work. In which my husband was told by Jalen they said it was all good to go. (You should never assume and go check for yourself.) Text was sent I'll have to follow up with Richard. We heard nothing. I also asked the finance manager we will get a payment book or coupon in the mail. He advised yes. Well since nothing else was taken care of I called the Credit Union, The answer to that question was no. You have to go online create an account to get your coupons. Glad something told me to follow up so my payment would not be late. I had a friend that was going to look to buy, I advised of our issues. So that is a sale they lost. Customer service is important! More