Jacobs Mitsubishi Wesley Chapel - Service Center

I was very pleased with my first experience with Jacob's service center. They kept me updated throughout the process. I was in and out in a timely manner. service center. They kept me updated throughout the process. I was in and out in a timely manner. More

My experience was excellent. Donald Quinn was very informative and provided excellent customer service. He went above and beyond. I would recommend their service. Donald Quinn was very informative and provided excellent customer service. He went above and beyond. I would recommend their service. More

This Mr Gregory Muskelly . They Have The Best Service appreciate that goodness they are very attentive. They did great work and then to me is wonderful. Makes you feel like yo They Have The Best Service appreciate that goodness they are very attentive. They did great work and then to me is wonderful. Makes you feel like you’re wanted. Also detailed my vehicle. I got my vehicle look like a brand new car. More

Excellent service. Very professional. The technician found all the major problems with my vehicle and sent me a list of recommendations allowing me to choose which repa Very professional. The technician found all the major problems with my vehicle and sent me a list of recommendations allowing me to choose which repairs I wanted. Donald Quinn kept me posted on the repairs and status updates. More

Great dealer fast services. Made same day appointment for my oil change. I will g back to Jacob's Mitsubishi Made same day appointment for my oil change. I will g back to Jacob's Mitsubishi More

Had my 60,000 mile checkup on my outlander was in and out in no time in no time More

This dealership let's you set an 8:00am appointment but they do not unblock the driveway to allow you in until 8:20. The service advisor laughed about when i complained. It took 1.5 hours for an oil change they do not unblock the driveway to allow you in until 8:20. The service advisor laughed about when i complained. It took 1.5 hours for an oil change when the place was empty. Their service department prices exceed prices at comparable dealerships. More

I love every time I going to this dealer, service fast place are clean, the most important in the morning Coffee, personal are friendly place are clean, the most important in the morning Coffee, personal are friendly More

Service was great, fast. Detail to car was very much appreciated. Service team was excellent. Detail to car was very much appreciated. Service team was excellent. More

Paid for the detail package quality of work membership was not there arrived a week later and the car mats were up against the building not even vacuumed. The stickers on the vehicles windshield were not was not there arrived a week later and the car mats were up against the building not even vacuumed. The stickers on the vehicles windshield were not even removed. Also paid for extended warranty on vehicle, and the service department said that the wire harness for the window was not even included when we picked up the vehicle and I let my salesman know what the problem was the first full day receiving the vehicle. Went back to the dealership, spoke to the sales manager, and he said he would give me a call back, never received a callback of the discrepancies and also found out the salesman that sold me the car No longer works there. I would never recommend this dealership. I've bought an over 20 cars and trucks in the past at different dealerships. The worst customer experience I've ever experienced. More