Jacobs Mitsubishi Wesley Chapel - Service Center

I had fantastic customer service, and the service advisor was Knowledgeable and helpful. A great experience. Thank you was Knowledgeable and helpful. A great experience. Thank you More

Amazing customer service, service advisor Justin was very Knowledgeable and helpful. Definitely a great experience. Thank you Knowledgeable and helpful. Definitely a great experience. Thank you More

Had my vehicle bumper replaced. Service was prompt and the work was great. My vehicle looks brand new. Service was prompt and the work was great. My vehicle looks brand new. More

Great Customer service, thanks Pavel for always taking care of us. My 4th Vehicle soon number 5. care of us. My 4th Vehicle soon number 5. More

Had 4 new tires put on my Outlander . . I was in and out in no time .. My Outlander rides great !!! . I was in and out in no time .. My Outlander rides great !!! More

We actually get the truck on Friday, so it is sort of an unknown. But we enjoyed working with Eddie & Jeremy in replacing our Ram 2500 with a larger Ram 3500. unknown. But we enjoyed working with Eddie & Jeremy in replacing our Ram 2500 with a larger Ram 3500. More

Excellent service provided during my scheduled service! The entire team was very informative and respectful of my time. The entire team was very informative and respectful of my time. More

Great attitudes and very nice and respectful people very organized and professional way to go will send the other 4 outlanders we have there organized and professional way to go will send the other 4 outlanders we have there More

Quick and efficient service. I was in and out within 20 minutes and was scheduled same day at the time needed I was in and out within 20 minutes and was scheduled same day at the time needed More

There were issues that I noticed with the vehicle that I was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the ve was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the vehicle, needing new tires and also needing a spare tire. I was promised that those things were gonna be taken care of and they never were. Then, when I went to actually purchase the vehicle, I asked to look at it one more time, and I was Usher around in the building and ponded off to multiple people and never was allowed to go look at the vehicle until everything was signed and then when I asked about the spare tire, I was just told that oh you can find one online for cheap. Have a good day and practically pushed off the lot then 30 minutes after leaving the dealership, the check engine light came on and when it was scanned, it was saying a cylinder misfire, which was the ticking sound. I notified the dealership and they advised me to bring it back the next business day, which I did they kept my vehicle and put me in a small compact and after 2 to 3 weeks, I received a phone call to advise me what was all wrong with my vehicle to which they stated was going to be several thousand dollars and how would I like to pay? I advised them that I was not going to pay that I was promised that all these issues were going to be fixed to the point where I actually had text messages from the car salesman, stating that he is in the shop with my vehicle getting everything fixed. After about 2 to 3 months and me filing a complaint with a Better Business Bureau, they finally agreed to cover the cost of repairing some of the issues which the main ones were the engine and AC. I was also only given a bigger vehicle after having to file a complaint with the Better Business Bureau. Also during this process I was informed that I was not eligible for one of the insurance that I Was sold with the vehicle That had to do with replacing a key if it went missing in order to be eligible for it I had to have two keys to which I was only given one and when asked about a key, they stated that’s the only key that was given. More