Jacky Jones Ford of Sweetwater - Service Center

Purchase of Ford Certified/Pre-owned 2015 Ford Taurus This purchase was by far the easiest, non-intimidating car purchase we have ever encountered. Mr. Anderson was knowledgeable and extremely helpful in This purchase was by far the easiest, non-intimidating car purchase we have ever encountered. Mr. Anderson was knowledgeable and extremely helpful in guiding us through the whole purchasing experience. He patiently explained every single step of buying a certified/pre-owned vehicle. And believe me there is an awful lot that goes into the process. So as time consuming as it was, we wanted and needed to hear and understand all the steps. He made it easy! Buying a car is an expensive undertaking for us. He made us feel like he appreciated our business and would be there for us if we had questions or needed any additional service. This visit was to purchase a car, NOT a service visit. More

Service Visit I was treated politely, and my Truck was brought in for service at the scheduled time. The serves was correctly performed. After the service, they e I was treated politely, and my Truck was brought in for service at the scheduled time. The serves was correctly performed. After the service, they explained clearly everything that was done. I was thanked for my business. More

The most out-standing auto purchase I have ever experienced. I have compared pickups for the past 2 years and Lori presented my selection "2016 RAM 1500 Big Horn" 5.7L HEMI, great job thanks! I have compared pickups for the past 2 years and Lori presented my selection "2016 RAM 1500 Big Horn" 5.7L HEMI, great job thanks! More

Best car buying experience The salesman and finance lady made this the best car buying experience ever. My wife and I have purchased 70 cars over the past 20 years and I will de The salesman and finance lady made this the best car buying experience ever. My wife and I have purchased 70 cars over the past 20 years and I will definitely go back to Jacky Jones. More

Poor service Went in for oil change and recall on doors. Service tech seemed I was lying when I said I was having trouble open door with key. Failed to reset oil l Went in for oil change and recall on doors. Service tech seemed I was lying when I said I was having trouble open door with key. Failed to reset oil life and put sticker in window . Sent oil change coupon 39.95 charge 50.00. Only 5 quarts in super tiny print. More

Satisfied Customer I always receive excellent service from Jacky Jones, Friendly, warm feeling treatment from the staff. I had new tires placed on my 2013 Explorer and l I always receive excellent service from Jacky Jones, Friendly, warm feeling treatment from the staff. I had new tires placed on my 2013 Explorer and left very satisfied, with the service. Thank You Jacky Jones for you great service. More

Great buying experience My wife found the truck I had been looking for at this dealership. We drove here and the truck was parked in front. We were able to look over the tr My wife found the truck I had been looking for at this dealership. We drove here and the truck was parked in front. We were able to look over the truck very closely and then take it for a test drive. After decision made to purchase, we got right into price negotiations and then to finance for final paperwork. Out the door after initial arrival, with the truck, in about 90 minutes. A real pleasurable experience. Mandi in Sales was great and Mike in Finance was absolutely no pressure. Very happy with all aspects of this purchase. More

Great Service Experience First service on certified pre-owned Jeep Compass purchased from JJ Ford. Very pleased. Easy scheduling and completed as/when promised. Best surprise First service on certified pre-owned Jeep Compass purchased from JJ Ford. Very pleased. Easy scheduling and completed as/when promised. Best surprise was it only cost $7.20 because I had some rewards $$ and with JJ, the first oil change is free. More

Great service! Easy to deal with. I had to order my truck and was told 6 to 8 weeks. I got my truck within 8 weeks. The salesman was great to work with. (M service! Easy to deal with. I had to order my truck and was told 6 to 8 weeks. I got my truck within 8 weeks. The salesman was great to work with. (Matt) More

Service We always purchase our vehicles at Jacky Jones and always take them there for servicing. The only thing that bothers me is if you buy tires there you We always purchase our vehicles at Jacky Jones and always take them there for servicing. The only thing that bothers me is if you buy tires there you get free rotation but if you purchase a car there you have to pay for the rotation. However, service has always been excellent. More