Jacky Jones Ford of Sweetwater - Service Center

The service department is great. Had an issue with 2018 truck. Gave me a truck to drive while mine was being fixed. Very friendly service department. truck. Gave me a truck to drive while mine was being fixed. Very friendly service department. More

They were very easy to deal with and the deal went quick and thorough. Without any problems. The store was clean and disinfectant was available if wanted. and thorough. Without any problems. The store was clean and disinfectant was available if wanted. More

A GREAT PLACE TO TRADE YOUY CAR THE STAFF WAS POLITE AND VERY INTRESTED IN SERVICING MY CAR. when THERE WAS A SHORT DELAY THEY WORKED VERY HARD TO GET THINGS GFOING AGAIN..END RESULT THE STAFF WAS POLITE AND VERY INTRESTED IN SERVICING MY CAR. when THERE WAS A SHORT DELAY THEY WORKED VERY HARD TO GET THINGS GFOING AGAIN..END RESULT A LARGE CREDIT ON MY BILL DUE TO THE DELAY. UNEXPECTED BUT GREAT More

Excellant Mr. Bart always takes good care of us. The service we receive is always excellent. We only use this dealership for any repairs or services . Mr. Bart always takes good care of us. The service we receive is always excellent. We only use this dealership for any repairs or services . More

Great people to do business with and Lori was helpful with helping us pick out the right car and in showing all the functions of the car and make sure you know how to use them. We will go back and tell o with helping us pick out the right car and in showing all the functions of the car and make sure you know how to use them. We will go back and tell others about the great service and finance department and sales. More

Fabulous experience from start to finish.Mr.Billy Guyton is the kind of guy you would want to spend time with even if you weren’t buying a vehicle. Caren in the finance department was so patient and helpful is the kind of guy you would want to spend time with even if you weren’t buying a vehicle. Caren in the finance department was so patient and helpful in answering all my questions. In addition I got a great deal on a great vehicle with a generous deal on my trade in. This is the way buying a vehicle should be. More

This is the third vehicle we have bought at Jacky Jones Ford and we will get our next one there as well. Ray Simpson is the best Ford and we will get our next one there as well. Ray Simpson is the best More

Great dealership. Ray Simpson was very helpful assisting me with buying a vehicle. Would recommend this dealership if you’re in the market for a car. me with buying a vehicle. Would recommend this dealership if you’re in the market for a car. More

Ford recall The service department made a timely appointment for me to bring in my Ford Escape. After they found a potential problem that needed parts they gave The service department made a timely appointment for me to bring in my Ford Escape. After they found a potential problem that needed parts they gave me a new Escape to drive. They kept me informed of the progress and took care of the problem. More

spare tire does not fit the spare tire in our exployer did not fit , jacky jones would not make it right, only told me I would have to order a new one, that is not right, the spare tire in our exployer did not fit , jacky jones would not make it right, only told me I would have to order a new one, that is not right, More