Jacky Jones Ford of Sweetwater - Service Center

Great service , and salesman that care about the customer. I have bought several cars and trucks there customer. I have bought several cars and trucks there More

Many "Thanks" to Stanley for keeping me in mind for the certain truck I was looking for. It was finally traded in and I immediately got the phone calI I was waiting on. Happy with the deal I got!! certain truck I was looking for. It was finally traded in and I immediately got the phone calI I was waiting on. Happy with the deal I got!! More

It was during the week of Thanksgiving, so that may have influenced the lack of communication. The price seemed to be high. influenced the lack of communication. The price seemed to be high. More

Took service dept twice to find the problem with my car and they fixed it very promptly and my car shifts so smoothly now…. Mr. Bart was very polite and very informative as to what the problem was. and they fixed it very promptly and my car shifts so smoothly now…. Mr. Bart was very polite and very informative as to what the problem was. More

Big thank you to Austin and the service department for finding the problem and repairing my Explorer. Very happy with the care and time you took to fix the damage to the wiring as well as keeping me up to finding the problem and repairing my Explorer. Very happy with the care and time you took to fix the damage to the wiring as well as keeping me up to date on the progress. Good work and thanks again. More

Jacky Jones does a great job with service. Bart is the best! Will always use them. best! Will always use them. More

Very good people. Easy to deal with. Will buy from Jacky Jones again. Great experience. Jones again. Great experience. More

Diesel service dept. was very backed up so next appointment was 20 days out. Left the vehicle and they had the work done in 18 days. Very pleased with Jacky Jones. appointment was 20 days out. Left the vehicle and they had the work done in 18 days. Very pleased with Jacky Jones. More

The entire process is outstanding from front desk to check out. Great people that “really care” about You and your vehicle, I am a Customer for Life at Jackie Jones👍 check out. Great people that “really care” about You and your vehicle, I am a Customer for Life at Jackie Jones👍 More

The service department failed to return my phone call for 3 days after leaving me a message to call them. Showed up unannounced to find them goofing off in the office. All while I was waiting on a phone ca 3 days after leaving me a message to call them. Showed up unannounced to find them goofing off in the office. All while I was waiting on a phone call from them. When I ask about my truck, they had trouble finding my ticket. When they did, they couldn't tell me if the work had been done. Unacceptable! More