Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

The Second time I was over promised and underdelivered when replacing tires. Communication is POOR. when replacing tires. Communication is POOR. More

Very helpful. Patient and ready to help you! Love the staff there. Even when something isn't perfect the pull through. Patient and ready to help you! Love the staff there. Even when something isn't perfect the pull through. More

Great professional service. Everything was done in a timely manner and cost-effectively. Thank you, JJD! Everything was done in a timely manner and cost-effectively. Thank you, JJD! More

Great customer service. My car was finished ahead of schedule. Fair pricing as well. Thankful for their help My car was finished ahead of schedule. Fair pricing as well. Thankful for their help More

Everything was handled correctly. The wait time is a little long. Waiting area is comfortable and employees are nice. The wait time is a little long. Waiting area is comfortable and employees are nice. More

I have been very pleased with everything they have done for me there. I bought a 392 jeep from them. It needed a couple of items taken care of and they fixed them quickly and at no charge. Because they hav for me there. I bought a 392 jeep from them. It needed a couple of items taken care of and they fixed them quickly and at no charge. Because they have been so helpful and courteous l went back and bought a Ram 2500 from them. Great service. Great people. Thank you More

Always a pleasant and professional experience dealing with the service department staff. Accommodating and very knowledgeable with the service department staff. Accommodating and very knowledgeable More

Hey! Dealership experience with the service team at JJCDJM was great. Harrison was fantastic; explaining how long I could expect the maintenance to take, Dealership experience with the service team at JJCDJM was great. Harrison was fantastic; explaining how long I could expect the maintenance to take, as well as what would be done. I chose to wait while the work was completed, and Harrison took the time to show me where I could sit comfortably inside. More

Received very nicely. And did not have to wait long for the oil change completely satisfied. And did not have to wait long for the oil change completely satisfied. More

Easy to make appointment. Short service time. Costs for work competitive. Friendly staff. Questions answered. Short service time. Costs for work competitive. Friendly staff. Questions answered. More