Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Mackenzie was AWESOME!!! She was so helpful. Can’t say enough good things about Mackenzie. She was great!! Very helpful and friendly. She also helped with my boyfriends truck. She made sure we u Can’t say enough good things about Mackenzie. She was great!! Very helpful and friendly. She also helped with my boyfriends truck. She made sure we understood everything and told us about warranties we didn’t even know we had. More

Safety Recall U65 Ms. Cain was very professional from the beginning to the end of my service. The mechanic was courteous when the job was completed and notified me. Qui Ms. Cain was very professional from the beginning to the end of my service. The mechanic was courteous when the job was completed and notified me. Quick service! More

Fast, accurate, complete and friendly service. My service was a recall but everything went smoothly with friendly and courteous employees. Work was accomplished in a timely fashion and vehicle re My service was a recall but everything went smoothly with friendly and courteous employees. Work was accomplished in a timely fashion and vehicle returned in clean condition. More

Great service. Friendly staff. Very happy with my scheduled service visit. Friendly and courteous staff. Quality work. Very pleasant overall experience. I highly recommend them for Very happy with my scheduled service visit. Friendly and courteous staff. Quality work. Very pleasant overall experience. I highly recommend them for both sales and service. More

Resolved my problem quickly I took my 2014 Ram Cummins diesel to a truck facility to change both fuel filters only to discover the main filter had been incorrectly installed resu I took my 2014 Ram Cummins diesel to a truck facility to change both fuel filters only to discover the main filter had been incorrectly installed resulting in the filter cover over tightened. I took it to a Ram dealer and they couldn’t get I loose. I took it to Jacky Jones they ordered a new cover then one day later removed the bad cover by drilling a hole then carefully cut it to reduce the pressure. I believe the techs name is Andrew. I have my own company and value those employees with the attitude Andrew displays. He is a tremendous asset to his company More

Ist ever service at your dealership For years I have been getting service and repairs next door at the Ford dealer. They were great. I purchased the Chrysler and decided to bring it to y For years I have been getting service and repairs next door at the Ford dealer. They were great. I purchased the Chrysler and decided to bring it to you for service. I am real happy your advisor was great service was great and timely. I believe you will be my servicing dealer as long as I own my Chrysler. More

comminication I came to you a while back because of the friendliness of your employs I stayed because of the prices. This time we got off on the wrong foot becau I came to you a while back because of the friendliness of your employs I stayed because of the prices. This time we got off on the wrong foot because of a communication problem. After that was corrected it was a good experience . I got my vehicle repaired and serviced which is what I wanted and I'm well pleased with the results.. More

Got right on the situation, problem didnt waist anytime An thats what Iv been looking for in a place of buisness for a long time. Will definitely be back. The prices are a little high but at least everyone An thats what Iv been looking for in a place of buisness for a long time. Will definitely be back. The prices are a little high but at least everyone was honest about what was wrong an didnt feed me a line of bull---- to get money out of me. Thank you all. ? More

Good service. The young ladies in the service dept are great. My truck had a leak and it was fixed under warranty. At least I hope so. The young ladies in the service dept are great. My truck had a leak and it was fixed under warranty. At least I hope so. More

after market ac installation Took longer than anticipated but they persisted and kept me informed. They returned my calls ,and were very polite helpful. No equivocation about hon Took longer than anticipated but they persisted and kept me informed. They returned my calls ,and were very polite helpful. No equivocation about honoring original estimate. More