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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Cleveland, GA

4.8
278 Reviews

278 Reviews of Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

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March 25, 2025

Very professional and always first rate service. Great experience and keep you informed. Easy to make appointments More

by davidgriffith1508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service wtiters
March 24, 2025

The service and People at Jacky Jones Ram are excellent! The staff are very professional and attentive to what you need. Couldn't ask for a better place to take your vehicle if it needs service. More

by up@12345678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady and gentleman in the service department that I would assume are service writers.
March 24, 2025

Aways friendly,aways professional great service,quick and very reasonably priced.I will purchase all my vehicles from them due to the great after sale service. More

by paladinsk137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

The service department has always been there for me. Harrison has always had my back. More

by tjmeat4x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Dutton
November 22, 2024

Real good service very helpful and professional and polite did not waste my time communicating well More

by charles67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Pardue
May 21, 2024

Their service department won't work on a car older than a 2014 with over 100k miles. We own one Dodge vehicle and two Ram trucks. Our 2019 Ram 4500 was actually purchased new at this dealership. Our Dodge is More

by Michelle Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Bellendier
February 11, 2020

Excellent customer service! I cannot say enough good things about this dealership. They've helped us on multiple times. My 3 year old vehicle had a dead battery yesterday morni More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison
January 31, 2020

excellent RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting i More

by jljkeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R.C. Greer, Mackenzie Cain
January 23, 2020

Recent Service Visit Excellent service, people who relate well to customers, They went to extra lengths to try to diagnose the cause of my problem. Ultimately replaced wha More

by dsmazurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Cain
January 22, 2020

Excellent Sales Department It has been a pleasure, everyone was very friendly, happy and helpful.Their goal was happy customers, I was completely satisfied with the used vehicle More

by sucipe-uga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance, Harrison , Mackenzie Cain, Wayne Irby
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